Sales Coordinator

Antons Recruitment Agency; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A recruitment agency is seeking a proactive and detail-oriented Sales Coordinator in Dubai to support day-to-day operations of the sales team. The role involves managing customer inquiries, processing orders, and coordinating with internal departments to ensure efficient sales processes. Ideal candidates will have a Bachelor's degree in a relevant field, strong organizational and communication skills, and familiarity with sales systems, including basic CAD knowledge. This position offers an opportunity to contribute to customer satisfaction and support sales targets.

Qualifications

• Experience as a Sales Coordinator, Sales Support Officer, or similar role in a technical or industrial environment.
• Excellent written and verbal communication skills.
• Ability to work independently and collaboratively within a fast-paced team.

Responsibilities

• Coordinate and support the sales team in managing customer accounts and project requirements.
• Prepare and follow up on sales quotations, proposals, and commercial offers.
• Respond to client inquiries via email and phone providing timely and accurate information.

Skills

Organizational skills

Communication abilities

Customer-focused mindset

Basic CAD knowledge

Proficiency in MS Office Suite

Education

Bachelor's degree in Business Administration, Sales, Marketing or related field

Tools

AutoCAD

CRM software

ERP systems

Job description

Overview

We are seeking a proactive and detail-oriented Sales Coordinator to support the day-to-day operations of the sales team and contribute to the overall efficiency of the sales process. The Sales Coordinator will be responsible for handling customer inquiries preparing quotations processing orders coordinating with internal departments and ensuring accurate documentation. This role plays a vital part in maintaining customer satisfaction and supporting sales targets by streamlining internal processes and communications. The ideal candidate will possess strong organizational skills excellent communication abilities and familiarity with sales systems and documentation including basic CAD knowledge for layout submissions and technical support.

Responsibilities

• Coordinate and support the sales team in managing customer accounts and project requirements.
• Prepare and follow up on sales quotations proposals and commercial offers.
• Respond to client inquiries via email and phone providing timely and accurate information.
• Maintain and update customer records order status and sales reports.
• Liaise with internal departments (procurement logistics engineering) to ensure smooth order fulfilment.
• Track sales leads opportunities and order progress using CRM or project tracking tools.
• Assist in preparing layout drawings and basic technical documentation using CAD software (AutoCAD or similar).
• Coordinate the submission and retrieval of approvals permits and NOCs as required.
• Schedule meetings prepare minutes and follow up on action items related to sales and project discussions.
• Support the sales team with administrative tasks and assist in achieving monthly targets.

Qualifications

• Bachelors degree in Business Administration Sales Marketing or a related field.
• Proven experience as a Sales Coordinator Sales Support Officer or similar role in a technical or industrial environment.
• Basic proficiency in AutoCAD or similar CAD software is preferred.
• Strong organizational and multitasking abilities.
• Excellent written and verbal communication skills.
• Proficient in MS Office Suite (Excel Word PowerPoint Outlook).
• Familiarity with CRM software and ERP systems is an advantage.
• Ability to work independently and collaboratively within a fast-paced team.
• Customer-focused mindset with strong attention to detail.