Room Attendant - Mövenpick Hotel JBR

AccorHotel; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A global hospitality company in Dubai is looking for a dedicated professional to join their team in a full-time role. The position involves welcoming guests, ensuring their needs are met, and maintaining high operational standards. The ideal candidate will have 1-2 years of experience in a 5-star hotel, demonstrate strong communication skills, and be able to work with minimal supervision. This role offers a supportive environment with opportunities for growth and diversity.

Qualifications

• Minimum 1-2 years experience in a similar role in a 5 star hotel.
• Flexibility to take on various shifts.
• Ability to work with no supervision while meeting high-performance standards.

Responsibilities

• Welcome and acknowledge all guests according to company standards.
• Respond promptly to requests from guests and other departments.
• Ensure uniform and personal appearance are clean and professional.

Skills

Communication

Flexibility

Quality Focus

Ability to work independently

Job description

What you will be doing:

• Communication- Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language.
• Operations- Respond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Replace guest amenities and supplies in rooms. Replace dirty linens and terry with clean items. Make beds and fold terry. Clean bathrooms. Remove trash dirty linen and room service items. Check that all appliances are present in the room and in working order. Straighten desk items furniture and appliances. Dust polish and remove marks from walls and furnishings. Vacuum carpets and performs floor care duties (e.g. in guest rooms and hallway).
• Overall Demeanor- Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Support team to reach common goals.
• Quality Focus- Ensure adherence to quality expectations and standards. (LQA)
• Occupational Health & Safety- Follow all company and safety and security policies and procedures; report any maintenance problems safety hazards accidents or injuries; complete safety training and certifications; properly store flammable materials.

Qualifications :

• Minimum 1-2 years experience in a similar role in a 5 star hotel.
• Flexibility to take on various shifts.
• Ability to work with no supervision while meeting high-performance standards.

Additional Information :

Our team and working environment:

Opportunities to make your mark. We provide an environment of trust respect and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accors Employee Value Proposition we ensure fair treatment and a workplace free from discrimination & harassment.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract recruit and promote diverse talent.

Why work for Accor

Guided by our purposePioneering the Art of Responsible Hospitality Connecting Cultures with Heartfelt Care. we empower every team member to bring their passion and creativity to life. At Accor we believe that hospitality is a work of heart. We understand the ways in which individual passion for our work and a shared sense of accomplishment create a more rewarding experience for our guests. We foster this culture through a diverse and inclusive workplace that values the contribution of each and every member of our team. We are committed to taking positive action in terms of business ethics and integrity responsible tourism sustainable development community outreach and diversity and inclusion. With an expansive portfolio of iconic hotels and brands Accor offers boundless opportunities for career advancement and professional development across the globe.

Joining the team where you can be all you are grow and create your path work with purpose and enjoy and feel valued.

Employment Type :

Full-time