Restaurant Supervisor

Redford Recruiters; Abu Dhabi Emirate; On-site; AED 60,000 - 120,000; Full time

Job summary

A prestigious hospitality client is seeking an experienced Restaurant Supervisor to oversee daily operations and lead service staff. The ideal candidate must have 1-3 years in hospitality, including supervisory experience. Responsibilities include ensuring service standards, adhering to regulations, handling guest complaints, and managing inventory. The position requires proficiency in restaurant management software and excellent communication skills. Competitive salary offered along with accommodation and medical benefits.

Benefits

Accommodation

Medical insurance

Visa sponsorship

Qualifications

• 1-3 years of experience in a restaurant or hospitality setting.
• At least 6 months in a supervisory or team lead role.
• Excellent communication and interpersonal skills.

Responsibilities

• Supervise and mentor front-of-house staff.
• Manage daily operations and staff assignments.
• Ensure adherence to food safety and hygiene regulations.

Skills

Restaurant management software proficiency

Leadership and team development

Conflict resolution skills

Social media management

Education

High school diploma or equivalent

Formal hospitality or business qualification

Tools

POS systems

Microsoft Word

Reservation platforms

Inventory tools

Job description

Overview

Posting Title: Restaurant Supervisor

Industry: Hospitality

Salary: AED 2,500 to AED 3,000 + Accommodation + Visa + Medical

Work Experience: 1–3 years

Summary

We are looking for a experienced and well professional Restaurant Supervisor for one of our prestigious hospitality client in Al Ain. Who plays a pivotal role in ensuring the smooth, efficient, and guest-centric operation of a high-volume hospitality dining establishment. Reporting directly to the Restaurant Manager, this position is responsible for overseeing daily front-of-house activities, leading a team of service staff, maintaining exceptional service standards, and contributing to a positive guest experience. The ideal candidate will demonstrate strong leadership, operational efficiency, and a deep understanding of restaurant management principles.

Responsibilities

• Supervise and mentor front-of-house staff, including waiters, hosts, and bartenders, ensuring consistent service delivery.
• Manage daily operations, including shift scheduling, staff assignments, and performance monitoring.
• Ensure adherence to food safety, hygiene, and health regulations at all times.
• Handle guest complaints promptly and professionally, turning negative experiences into positive outcomes.
• Monitor inventory levels of consumables and coordinate with the kitchen and procurement teams to prevent stockouts.
• Utilize restaurant management software to track sales, manage reservations, process orders, and generate daily reports.
• Maintain a clean, organized, and welcoming dining environment in line with brand standards.
• Promote the restaurant through active engagement on social media platforms, including content creation and customer interaction.
• Assist in onboarding and training new team members, ensuring they are aligned with service protocols and company culture.
• Collaborate with the management team to implement marketing initiatives, special events, and promotional campaigns.
• Prepare daily and weekly operational reports using Microsoft Word and other reporting tools.
• Ensure compliance with company policies, labor laws, and safety procedures across all shifts.

Requirements

• 1–3 years of proven experience in a restaurant or hospitality setting, with at least 6 months in a supervisory or team lead role.
• Proficient in using restaurant management software (e.g., POS systems, reservation platforms, inventory tools).
• Strong command of Microsoft Word for report writing, documentation, and operational planning.
• Experience managing social media accounts for a restaurant or hospitality brand, including content scheduling and engagement.
• Demonstrated ability to lead, motivate, and develop a team in a fast-paced environment.
• Excellent communication, interpersonal, and conflict resolution skills.
• Ability to work flexible hours, including evenings, weekends, and public holidays.
• Valid UAE work visa and willingness to reside in provided accommodation.
• High school diploma or equivalent; formal hospitality or business qualification is a plus.
• Knowledge of UAE labor laws and hospitality industry standards.

Benefits

Salary & Benefits: AED 2000 to AED 2500+ Visa + Accommodation + Medical

Gender: Male