Reservations Supervisor Dubai UAE

Accor Group; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading hospitality company in Dubai is seeking a Reservations Supervisor to oversee daily operations, ensure guest satisfaction, and manage staff training. The ideal candidate will possess strong organizational and communication skills, and a high school diploma is required. Experience in hotel management software is preferred. This position offers a dynamic environment where exceptional service is prioritized.

Qualifications

• Strong organizational skills required.
• Proficiency in reservation systems essential.
• Customer-focused attitude necessary.

Responsibilities

• Oversee daily reservations operations.
• Ensure guest satisfaction and service excellence.
• Manage staff training and coordinate with sales.

Skills

Organizational skills

Customer-focused attitude

Strong communication skills

Education

High school diploma

Tools

Hotel management software

Job description

Overview

Oversee daily reservations operations, ensure guest satisfaction, manage staff training, and maintain service standards in a hospitality environment. Oversee room reservations, implement procedures, address guest needs, and ensure compliance with company standards while fostering positive relationships. Monitor daily reservations, ensure guest service quality, conduct staff training, and promote sales culture in a hospitality environment. Lead the reservations team to ensure efficient booking services, optimize revenue, and maintain luxury standards while training and motivating staff. Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedur...

Responsible for managing reservations, requiring strong organizational skills, proficiency in reservation systems, and a customer-focused attitude.

Supervise reservations, manage room inventory, coordinate with sales, ensure accurate bookings, and train staff in a dynamic hotel environment.

Manage room inventory and guest bookings, ensuring accuracy and service excellence while training staff and coordinating with sales and front office teams.

The role involves supervising reservations, managing room inventory, ensuring accurate bookings, and training staff in a dynamic hotel environment.

Supervise reservations, manage room inventory, ensure accurate bookings, and train staff while delivering exceptional guest service in a dynamic hotel environment.

Oversee room reservations, implement procedures, assist management, ensure guest satisfaction, and maintain professional standards with a high school diploma required.

Manage reservations using hotel management software, ensuring excellent customer service and multitasking in high-pressure situations; immediate availability preferred.

Responsible for managing luxury hotel reservations, leading teams, and utilizing reservation systems while requiring strong communication and organizational skills.

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• Dubai , Abu Dhabi , Ajman - United Arab Emirates (UAE)

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Easy Apply 19 Sep

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