Regional Product Audiologist MEA

GN Store Nord A/S; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading global hearing aid company in Dubai seeks a training specialist to educate product managers and sales teams about their audiology products. The ideal candidate has a strong background in training within a multinational firm with deep understanding of the audiology field. Applicants must be fluent in English and Arabic, with a strong ability to communicate and present effectively. This position requires approximately 50% travel within the region.

Qualifications

• Minimum of five years related work experience in Audiology field.
• Experience in training and presenting with a multinational firm.
• Minimum of three years of Audiology product training experience.

Responsibilities

• Training customers' product managers and sales teams.
• Providing technical support and problem solving.
• Delivering product demonstrations at events.

Skills

Fluency in English and Arabic

Excellent presentation skills

Interpersonal communication

Customer relationship building

Education

BSc of Audiology or related Acoustic study

Master degree

Job description

Overview

Would you like to change the future of the hearing aid industry and make a difference in the life of hearing-impaired people?

GN enables people to Hear More, Do More and Be More, driven by deep understanding and commitment to customers’ unique needs, innovation leadership and commercial & eco-system excellence. We leverage the synergies between its medical, professional and consumer competencies and drive growth by delivering uniquely and increasingly individualized customer experiences in our products and solutions. GN addresses medical, professional and consumer segments with solutions that improve quality of life, facilitate communication and enhance business and personal productivity. Our Hearing Aids brands (ReSound, Beltone, Interton) are all based on the group’s core engineering expertise and technologies. We develop and manufacture innovative and intelligent audio and video communications solutions that are marketed and sold in around 100 countries across the world.

Responsibilities

• Training to customers’ product managers, sales and fitting teams on-site and online
• Product training: product portfolio, features, unique selling points, competitive aspects
• Sales training (dispenser to end-user): train distributors to give end-users the best possible customer experience, recommend the best audiological solution for hearing-aid users with excellent counselling techniques - Also up-selling to a higher price segment.
• Fitting software training
• Audiology training: mainly related to hearing instrument fitting, fitting process and end-user counselling, but also diagnostics and verification
• Be a role model for how we wish our distributors’ teams to present our products in their markets and motivate customers to market our products
• Customer support
• Technical support and problem solving regarding product, software, fitting and audiology issues
• Speaker and product specialist at customers’ events, seminars and conferences
• Provide product related sales and demonstration tools and materials
• Extended responsibilities
• Establish and foster relationship and communication with opinion leaders in the markets
• Identify, initialize and supervise trials and studies in distributor markets, where results can lead to a positive marketing effect in the corresponding market and/or serve as marketing tools for GN Hearing across markets

Qualifications

• BSc of Audiology or related Acoustic study, Master degree is a plus.
• Experience in training and presenting with a multinational firm.
• Minimum of three years of Audiology product training experience within multinational firm with a demonstrated track record and over-plan performance.
• Minimum of five years related work experience in Audiology field.
• Experience of the Hearing Aid market place in the region is a plus.
• Networking with KOL within the region is a plus.

Skills/Competencies

• Self-starter with pragmatic approach; Comfortable in dynamic environment.
• Must be able to demonstrate deep understanding of the customer to drive, challenge and push thinking.
• Excellent presentation and communication skills with a proven track record of training and demonstrating product knowledge
• Excellent interpersonal, communication, team oriented, ability to deal with wide diversity of people, respect different value and cultural differences.
• Fluency in English and Arabic is a must and French is a big plus.

Travel Required: Approximately 50% travel required within region.

Location: Dubai.

How to apply

We encourage you to apply Even if you don’t match all the above-mentioned skills, we will gladly receive your application if you think you have transferrable skills. We highly value a mindset, motivation, and energy, that aligns with our core values, to not only ensure success for you, but for your team and the wider GN organization as well.

We are dedicated to an inclusive recruitment process All applicants will receive equal consideration for employment. As such, we encourage you to submit your CV without a photo to ensure an equal and fair application process.

Should you have any special requirements for the Interview please let the hiring manager upon accepting invitation to interview.

How to apply? Use the ‘APPLY’ link no later than 22 October. Applications are assessed on a continuous basis, so don’t wait to send yours.

On a time crunch? Feel free to only submit your up-to-date CV including a few sentences outlining your motivation for applying – quick and easy.

Join us in bringing people closer GN brings people closer through our leading intelligent hearing, audio, video, and gaming solutions. Inspired by people and driven by innovation, we deliver technology that enhance the senses of hearing and sight. We help people with hearing loss overcome real-life challenges, improve communication and collaboration for businesses and provide great experiences for audio and gaming enthusiast.

We hope you will join us on this journey and look forward to receiving your application.

Location: Dubai