Recreation Attendant

Rotana Ras Al Khaimah - The Mangroves; Ras Al Khaimah; On-site; AED 30,000 - 40,000; Full time

Job summary

A leading hospitality company in Ras al-Khaimah is seeking a Recreation Attendant to ensure cleanliness in health club and pool areas, assist guests, and handle complaints. Candidates should possess a diploma in sports/leisure, previous hotel experience, and strong customer service skills. The ability to swim is essential, along with being physically fit and able to work outdoors. This role requires excellent teamwork abilities in a diverse setting.

Qualifications

• Ideally, a diploma or vocational training in the sports/leisure field.
• Previous work experience within a hotel is preferable.
• Physically fit and able to work long hours outdoors.

Responsibilities

• Ensure health club and pool areas are clean.
• Provide guest assistance and facility tours.
• Report guest complaints to superiors.

Skills

Customer service skills

Ability to swim

Interpersonal abilities

Teamwork

Education

Diploma or vocational training in sports/leisure

Job description

Job Description

We are currently looking for dynamic, and self motivated Recreation professionals who want to move their careers forward.

As a Recreation Attendant you are responsible to ensure that all health club area responsibilities are carried out in an efficient and timely manner and your role will include key responsibilities such as:

• Ensure swimming pools (main & children’s pool) and the complete health club area is clean at any times and report any maintenance
• Ensure the sun lounges are clean and free of any debris during the operation
• Ensure the pool deck is swept and watered down and that all furniture is in the correct place, when setting up in the morning
• Provide guest assistance on arrival to Bodylines
• Assist with the cleaning of all areas of the operation
• Assist with potential new members, giving a complete tour of the facility and being fully conversant with all prices and facility details of the club
• Check constant on the changing rooms and ensure that they are clear of litter, used towels, etc.
• Report any guest complaints to Superiors immediately
• Observe high standards of personal hygiene

Education, Qualifications & Experiences

You should ideally have a diploma or vocational training in the sports / leisure field with preferable previous work experiences within a hotel. Ability to swim is a must. Physically fit and able to work long hours in an outside environment are essentials. Good command of English and good interpersonal abilities are an advantage.

Knowledge & Competencies

The ideal candidate will be customer driven with good guest service skills and the ability to handle complaints. You are a positive, smiley individual with a sportive, outgoing and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies

• Understanding the job
• Teamwork
• Taking Responsibility
• Recognising Differences
• Adaptability
• Customer Focus