Receptionist - Abu Dhabi Capital Centre

Premier Inn Hotels LLC; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hotel chain in Abu Dhabi is seeking an experienced Hotel Receptionist to provide exceptional customer service, manage reservations, and ensure smooth operations at the reception. The ideal candidate will have at least one year of experience in a hotel Front Office, excellent communication skills, and speak Arabic. Benefits include a competitive salary package with accommodation, transportation, and medical insurance. Join a culture that supports career development and growth within the company.

Benefits

Competitive salary package

Accommodation

Transportation

Medical insurance

Work-life balance

Qualifications

• Minimum of one year experience as Hotel Receptionist in Front Office department.
• Excellent communication skills and proactive approach required.
• Ability to work both independently and in a team.

Responsibilities

• Greet and welcome guests, answer calls, provide information.
• Process reservations and cancellations accurately.
• Ensure safety of guests as per safety procedures.

Skills

Customer Service

Communication skills

Attention to detail

Organizational skills

Arabic language skills

Tools

Opera (PMS)

Multi-line Phone Systems

Job description

Main responsibilities include :

• Greet and welcome guests visitors suppliers answer telephone calls providing a warm timely welcome in line with our brand standards.
• Answers guest related queries and provides information for promotions room prices activities and events in the surrounding area to provide accurate information to guests
• Ensure payments are made with according to the cash handling procedures and Process accurately and efficiently all reservations and cancellations
• Identify corporate leads and build longterm relationships
• Drive online name mentions and promote customer feedback
• Understand the online guest s feedback and explore options for improvement
• Carry out general office duties including correspondence emails and filing to ensure the smooth running of the reception area Maintain appropriate stock of supplies and reception stationeries
• Effectively communicate with all departments on all guests requests and complaints for smooth service delivery
• Ensure safety of all guest in line with the safety procedures and guideline.

Requirements

• Customeroriented approach
• Excellent communication skills
• Strong attention to details
• Flexible agile and able to work under pressure
• Ability to work both independently and in a team
• Proactive and excellent organizational skills
• Ability to provide exceptional customer service to our guests

You must have / be

• Have minimum of oneyear experience as Hotel Receptionist in Front Office department of a hotel.
• Knowledge of Opera (PMS
• Arabic Language speakingwriting and reading

Benefits

We offer a competitive salary package accommodation transportation medical insurance which includes dental air tickets and hours which offer you a work life balance.

Along with this we have many examples of how those that work with us have grown and developed their career throughout our company. So if you are committed and driven and want to develop into other areas then we will support you to do this.

At Premier Inn we know the importance of creating a culture which brings the experience to life for both our customers and our team and this is supported by strong company values. We employ people that not only believe in our values but also have the passion to live and breathe them and always put the customer in the heart of everything we do.

We want Premier Inn to be a place where people s skills and careers grow as fast as we do. A place where everyone has the opportunities to develop and achieve their dreams. We put emphasis on a promote from within culture and continuously strive to create a supportive and engaging environment in which our team can thrive and deliver.

If this sounds like you and you are ready to work in an environment that values your work and rewards you fairly then please click on the "Im interested" button and join the team!

Key Skills

Multi-line Phone Systems,Customer Service,Computer Skills,QuickBooks,Medical office experience,Office Experience,10 Key Calculator,Dental Office Experience,Front Desk,Administrative Experience,Medical Receptionist,Phone Etiquette

Employment Type

Full Time

Experience

years

Vacancy

1

Monthly Salary

Monthly Salary Salary : 2060 - 2060