Overview
JOB SUMMARY: Equestrian Manager is accountable for maintaining the overall health and happiness of horses. Must have experience with horses and must be BHS certified. Equine Manager is responsible for ensuring the overall wellbeing of horses in boarding, training and transport. The role involves observing horse behavior to detect health problems and may include turning horses out to exercise and checking bedding materials for pests. The manager ensures that the horses’ health, nutrition and medical treatments are up to date. Additionally, the Equestrian Manager may be responsible for the business side of the occupation, including managing facilities, scheduling personnel, marketing and budgets.
Candidate Profile
Education and Experience
- High school diploma or GED
- At least 5 years of professional experience with horses
Core Work Activities
Stables and Arena Responsibilities
- Provide advice to individuals on the correct method of riding.
- Assess individuals current level of knowledge to develop personalized training programs and provide riding counseling.
- Make sure guests sign in upon entering the stables.
- Develops and implements specific exercise routines.
- Develops supplement schedules.
- Under saddle work
- Ground work
- Training in general manners
- Calls veterinary doctor in case of emergencies.
- Schedules the vet and farrier for timely visits.
Stables Equipment and Supplies
- Clean and maintain equipment and supplies.
Recreation Communication and Coordination
- Provides information to guests about available recreation facilities, activities, riding lessons and equipment.
- Promote a fun and relaxing atmosphere for guests in all recreational activities and areas by expressing an upbeat and enthusiastic attitude.
Recreation Facilities Safety
- Observe activity in the recreational facility and respond appropriately in accordance with local operating procedures in the event of an emergency.
- Provide assistance to injured guests until the arrival of emergency medical services.
- Complete any certifications or training required by law or manufacturer to instruct guests/clients on the use of equipment.
Guest Relations
- Welcomes and acknowledges each guest with a positive greeting and uses the guest’s name when possible.
- Thank guests with genuine appreciation and provide a fond farewell.
- Provide assistance to individuals with disabilities within guidelines (e.g., escorting them when requested, explaining actions, offering Braille or TDD options).
- Engage guests in conversation regarding their stay, property services and area attractions/offerings.
- Actively listen and respond positively to guest questions, concerns and requests using brand or property-specific processes to resolve issues and build trust.
- Anticipate guests’ service needs and act on them when possible.
Required Experience: Manager