Quality Assurance Officer

Spinneys; Dubai; On-site; AED 100,000 - 120,000; Full time

Job summary

A leading premium food retailer in Dubai is looking for a proactive Quality Assurance (QA) Officer to join their Food Manufacturing division. The role focuses on ensuring effective implementation of the Food Safety Management System (FSMS), conducting investigations on quality issues, and providing training to staff on food safety protocols. The ideal candidate should hold a degree in Food Science or related field and have 2-4 years of experience in quality assurance in food manufacturing. This is an excellent opportunity for those who are passionate about food safety.

Qualifications

• Strong understanding of food safety regulations and risk assessment methodologies.
• Proven ability to train and guide operational teams on food safety protocols.
• Excellent written and verbal communication skills.

Responsibilities

• Monitor production processes and ensure FSMS compliance.
• Investigate quality issues and implement corrective actions.
• Conduct internal training on food safety for staff.

Skills

HACCP principles

GMP

Food safety regulations

Problem-solving skills

Organizational skills

Education

Bachelor’s degree in Food Science, Microbiology, or a related field

Job description

Overview

Spinneys, the UAE’s leading premium food retailer, is seeking a proactive and detail-oriented Quality Assurance (QA) Officer to join our Food Manufacturing division in Dubai. This role is vital in ensuring the effective implementation of our Food Safety Management System (FSMS), supporting compliance activities, and maintaining product and process quality in line with regulatory and customer expectations.

Organizational fit

This person reports directly to the Quality Assurance Manager (Factories) and works closely with QA Technologists and QC Officers.

Key Responsibilities

• Monitor and verify production processes, critical control points (CCPs), hygiene practices, and FSMS compliance.
• Investigate quality issues and customer complaints, conduct root cause analyses, and implement corrective/preventive actions.
• Conduct internal training sessions and induction programs on food safety and hygiene for new and existing staff.
• Participate in internal and external audits, health and safety risk assessments, and mock recall exercises.
• Collaborate with production and QA Technologists to update SOPs, flowcharts, and training materials.
• Maintain accurate documentation including food safety reports, non-conformance records, cleaning schedules, and meeting minutes.
• Coordinate with suppliers and third-party service providers to address quality issues and ensure alignment with QA standards.
• Provide support to the Hygiene team in the absence of the Hygiene Supervisor and assist in driving food safety awareness initiatives.
• Submit weekly reports and contribute to continuous improvement efforts in product and process quality.

Required Qualifications and Experience

• Bachelor’s degree in Food Science, Microbiology, or a related field.
• Minimum 2–4 years of experience in a quality assurance role within food manufacturing.
• Strong understanding of HACCP principles, GMP, food safety regulations, and risk assessment methodologies.
• Proven ability to train and guide operational teams on food safety and hygiene protocols.
• Excellent written and verbal communication skills to coordinate across departments and with external stakeholders.
• Strong documentation, problem-solving, and organizational skills.
• Ability to manage multiple tasks, mentor QC officers, and lead quality initiatives on the factory floor.
• A collaborative and hands-on approach, with a keen eye for identifying gaps and driving continuous improvement.

How to Apply

Spinneys is an equal opportunity employer that values diversity in the workplace.

If you meet the requirements of this role, we encourage you to apply now and a member of our recruitment team will reach out to you if your application is shortlisted.

Applications close on Wednesday– 4 February 2026. Late submissions will not be considered.