Property Management Support & Onboarding Lead

Keyper; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A property management firm in Dubai is seeking an Assistant Relationship Manager to assist and onboard customers onto the RNPL platform. The ideal candidate will have strong communication skills, experience in customer service, and proficiency in both Arabic and English. Responsibilities include responding to inquiries, managing relationships, and supporting lease agreements. This role offers an exciting opportunity in a dynamic team environment.

Qualifications

• Bachelor’s degree in business administration, Real Estate, or a related field.
• Experience in customer service or administrative roles within the real estate or property management industry.
• Proficiency in using property management software and CRM systems.
• Proficiency in Arabic and English.

Responsibilities

• Respond to customer inquiries on the support channel.
• Assist customers onto the RNPL platform.
• Address tenant and landlord inquiries and concerns.
• Assist in the negotiation and execution of lease agreements.

Skills

Effective communication

Relationship management

Data analysis

Customer service

Education

Bachelor’s degree in business administration or related field

Experience in customer service or administrative roles

Tools

Property management software

CRM systems

Job description

A property management firm in Dubai is seeking an Assistant Relationship Manager to assist and onboard customers onto the RNPL platform. The ideal candidate will have strong communication skills, experience in customer service, and proficiency in both Arabic and English. Responsibilities include responding to inquiries, managing relationships, and supporting lease agreements. This role offers an exciting opportunity in a dynamic team environment.