Overview
We are a leading Mobile Virtual Network Operator (MVNO) with an expanding footprint in the UAE and international markets. Our business delivers innovative telecom services to a wide range of customers, including individuals and businesses, by leveraging advanced mobile technology. We’re looking for a dynamic Project Manager to join our team and drive the successful delivery of strategic telecom projects.
Responsibilities
- Project Planning & Execution: Develop detailed project plans, including timelines, deliverables, resource allocation, and budgets, to guide projects from initiation to completion.
- Coordinate with key stakeholders to define project scope, objectives, and ensure alignment with business goals.
- Manage all aspects of project execution, ensuring adherence to timelines, quality standards, and budget constraints.
- Stakeholder Management: Act as the primary point of contact for internal and external stakeholders throughout the project lifecycle.
- Lead regular project meetings with cross-functional teams to track progress, resolve issues, and ensure alignment on project goals.
- Ensure that all stakeholders (executive, technical, and operational teams) are informed and engaged in project decisions.
- Risk Management: Proactively identify and manage project risks, including technical, operational, and financial risks.
- Develop and implement risk mitigation strategies to address potential challenges that may arise during the project lifecycle.
- Resource Management: Allocate resources effectively across multiple projects, ensuring proper utilization of internal teams and external vendors.
- Monitor and ensure that resources are used efficiently and adjust resource allocation as needed to meet project demands.
- Quality Control: Ensure all deliverables meet the required quality standards and align with the company’s operational and strategic objectives.
- Work with relevant teams to implement quality assurance processes, monitor progress, and ensure deliverables are on target.
- Reporting & Documentation: Maintain accurate project documentation, including plans, schedules, reports, and status updates.
- Prepare regular progress reports and presentations for senior management, highlighting key milestones, risks, and performance metrics.
- Budget Management: Develop project budgets and ensure strict adherence to financial guidelines.
- Track project expenses and provide regular financial updates to management, highlighting any discrepancies or variances.
- Change Management: Manage scope changes and ensure that any adjustments are properly documented, communicated, and approved.
- Implement change management processes to ensure smooth transitions and adoption of new systems or services post-launch.
Qualifications & Experience
- Education: Bachelor’s degree in Engineering, Business Administration, Project Management, or a related field.
- Project Management certifications (PMP, PRINCE2, Agile, or equivalent) are highly preferred.
- Experience: Minimum of 5 years of project management experience in the telecom industry, with a focus on MVNO or mobile networks.
- Proven experience in managing end-to-end telecom projects, including network integration, service launches, and customer-facing initiatives.
- Strong understanding of MVNO business models, mobile network operations, and telecom technologies (e.g., core network, OSS/BSS, CRM systems, etc.).
- Experience in managing multi-disciplinary teams, including vendors, technical staff, and cross-functional business units.
- Skills: Strong project management and organizational skills, with the ability to manage multiple projects simultaneously.
- Excellent communication skills, both written and verbal, with the ability to communicate complex information to diverse audiences.
- Proficiency in project management tools (e.g., MS Project, JIRA, Trello, etc.) and Microsoft Office Suite (Excel, Word, PowerPoint).
- Knowledge of telecom industry standards, best practices, and regulatory requirements is a plus.
Personal Attributes
- Detail-Oriented: Capable of managing complex projects with a high degree of accuracy and attention to detail.
- Proactive & Solution-Oriented: Ability to anticipate challenges and implement proactive solutions to keep projects on track.
- Collaborative: Strong team player who can build relationships and collaborate effectively with both internal and external stakeholders.
- Agile: Comfortable working in fast-paced environments with shifting priorities and deadlines.
- Customer-Centric: Focused on delivering high-quality solutions that meet customer needs and business objectives.