Plant Operator - Engineering - InterContinental Dubai Festival City

IHG; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hotel group in the UAE is looking for a Plant Operator, responsible for maintaining hotel equipment, ensuring guest satisfaction, and monitoring HVAC systems. Ideal candidates will have experience in preventive maintenance, strong customer service skills, and the ability to conduct water quality tests. Join a diverse environment that prioritizes well-being and offers plenty of opportunities for personal and professional growth.

Benefits

Competitive salary

Room discounts

Professional training programs

Qualifications

• Experience in preventive maintenance of mechanical equipment and tools.
• Strong knowledge of HVAC systems and energy management.
• Ability to conduct water chemical tests and meter readings.

Responsibilities

• Respond to maintenance issues and assist guests.
• Maintain heating and cooling systems efficiently.
• Conduct safety checks on all relevant equipment.

Skills

Preventive maintenance

HVAC system monitoring

Energy management

Customer service

Job description

About the Role

Do you see yourself as a Plant Operator at InterContinental® Hotel Dubai Festival City? As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs, inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience. If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.

The InterContinental Hotels Group® properties in Dubai Festival City consist of four hotel brands: the luxury brand InterContinental, the superior upscale Crowne Plaza, the lavish long‑stay InterContinental Residence Suites, and the vibrant mid‑scale Holiday Inn. In addition to over 1,000 bedrooms, the four properties boast a selection of high‑quality restaurants and bars, an impressive 3,800 square meter event centre across two levels, the 5,000 square meter Festival Arena by InterContinental, the luxurious Spa InterContinental, state‑of‑the‑art gymnasium, and swimming pool facilities.

A little taste of your day‑to‑day:

• Respond and attend to guests/customers to resolve maintenance issues.
• Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication.
• Program and monitor energy management equipment to operate at maximum operational efficiency and avoid peak demand charges and penalties.
• Perform monitoring the operation of pools and maintain the water parameters as per the DM guidelines.
• Identify, locate, and operate all shut‑off valves for equipment and all utility shut‑offs for buildings.
• Maintain maintenance inventory and requisition parts and supplies as needed.
• Monitor and troubleshoot heating, ventilation and air conditioning (HVAC) equipment including air handlers, motors, variable speed drives (VSDs) and controls.
• Perform water chemical tests and utility meter readings on a daily basis.
• Lead and train the HVAC team in the operation of energy management equipment and calibration of equipment.
• Monitor and troubleshoot pressure vessels, boiler permits and boiler controls.
• Log boiler water parameters regularly and maintain as per the limits.
• Act as a member of the Emergency Response Team, responding in cases of fire, accident, safety concerns and calls for medical assistance.
• Visually inspect equipment or machines and record any abnormality.
• Log meter readings and make appropriate adjustments to the energy management system as required.
• Monitor electrical demand, usage of refrigerant, well pumps, and the filtration systems.
• Perform safety checks on related equipment as required.

What we need from you:

• Strive for constant improvement and take responsibility for your own performance.
• Adhere to InterContinental Hotel Group Corporate Code of Conduct.
• Adhere to Hotel Handbook and general policies and procedures.
• Adhere to Engineering Policies and Procedures.
• Report problems to Management with suggestions for resolution.
• Clarify own job responsibilities and look for opportunities that will increase skills and job knowledge.
• Understand how your role fits with others and contributes to the success of business.
• Understand the hotel’s facilities, products and services.
• Provide information when requested and promote the hotel’s services, facilities and special events.
• Implement department procedures and policies as needed.
• Build and maintain positive relationships with all internal customers and guests in order to anticipate their needs.
• Anticipate guest needs, handle guest inquiries, and solve problems.
• Create a positive hotel image in every interaction with internal and external customers.
• Adhere to hotel brand standards.
• Maintain a high level of product and service knowledge to explain and sell services and facilities to guests.

What you can expect from us

We give our people everything they need to succeed, from a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to all applicants. We promote a culture of trust, support, and acceptance, always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the Room to Belong, Room to Grow, and a Room to Make a Difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us, and you'll become part of our ever‑growing global family.