Patient Registration & Concierge Specialist

American Hospital Dubai; Dubai; On-site; AED 146,000 - 184,000; Full time

Job summary

A respected healthcare institution in Dubai seeks a dedicated receptionist to handle patient registration and support the admission process. The ideal candidate is a High School Graduate with excellent English and Arabic communication skills and a demonstrated ability in customer service. Responsibilities include managing patient information in systems such as Cerner and mycare, ensuring compliance with hospital policies, and providing outstanding service to patients. Previous cashier experience is preferred.

Qualifications

• High School Diploma is required.
• Excellent verbal and written communication skills in English and Arabic.
• Demonstrated competency in using the iConnect System.

Responsibilities

• Manage the registration and admission process for patients.
• Ensure timely registration and accurate data entry into Cerner and mycare systems.
• Provide information and support to patients and their families.

Skills

Excellent English verbal communication

Excellent Arabic verbal communication

Computer literacy

Customer service principles

Medical Terminology

Cashier experience

Education

High School Graduate

Tools

Cerner

mycare

iConnect System

Job description

A respected healthcare institution in Dubai seeks a dedicated receptionist to handle patient registration and support the admission process. The ideal candidate is a High School Graduate with excellent English and Arabic communication skills and a demonstrated ability in customer service. Responsibilities include managing patient information in systems such as Cerner and mycare, ensuring compliance with hospital policies, and providing outstanding service to patients. Previous cashier experience is preferred.