Patient Care & Billing Administrator

Mediclinic Group; Al Ain International Airport; On-site; AED 120,000 - 200,000; Full time

Job summary

A healthcare provider in Abu Dhabi is seeking a Patient Administrator to enhance the quality of patient care. The role involves managing appointment scheduling, insurance processes, and billing efficiently. The ideal candidate should have completed secondary education and possess 2-3 years of experience in customer service, preferably within the healthcare sector. Key skills include computer literacy and knowledge of medical insurance terminologies, contributing to a patient-centric service environment.

Qualifications

• Completed secondary school education.
• 2-3 years of experience in a customer services role, preferably in healthcare.

Responsibilities

• Manage patient appointment scheduling and registration process.
• Manage medical insurance process and related tasks.
• Manage billing and cash-up process.
• Meet customer service expectations.

Skills

Computer literacy

MS Office proficiency

CRM software knowledge

Hospital information systems

Knowledge of medical insurance terminology

Numerical literacy

Patient scheduling processes

Education

Secondary school education (Grade 12)

Tertiary Diploma or Bachelor’s Degree

Job description

A healthcare provider in Abu Dhabi is seeking a Patient Administrator to enhance the quality of patient care. The role involves managing appointment scheduling, insurance processes, and billing efficiently. The ideal candidate should have completed secondary education and possess 2-3 years of experience in customer service, preferably within the healthcare sector. Key skills include computer literacy and knowledge of medical insurance terminologies, contributing to a patient-centric service environment.