Patient Access & Billing Administrator

Ayadi Home Health Care LLC; Abu Dhabi Emirate; On-site; AED 50,000 - 70,000; Full time

Job summary

A healthcare organization is looking for a Patient Administrator to improve patient care quality by efficiently managing appointments, medical insurance, and billing processes. Candidates should have completed secondary education and possess 2-3 years of customer service experience, preferably in healthcare. Proficiency in MS Office and knowledge of CRM software is essential. Join us and grow with the Mediclinic Middle East Family.

Qualifications

• 2-3 years' experience in a customer services role, preferably in the healthcare industry.
• Experience in a Contact Centre or Healthcare environment is desirable.

Responsibilities

• Manage the patient appointment scheduling and registration process.
• Manage the medical insurance process and related tasks.
• Oversee the billing and cash up process.
• Meet customer service expectations by enhancing patient service quality.

Skills

Computer literacy and proficiency in MS Office applications

CRM software applications

Hospital information systems

Knowledge of medical insurance terminologies

Patient scheduling and registration processes

Education

Completed secondary school education (Grade 12)

Tertiary Diploma or Bachelor's Degree in medical science, finance/accounting

Job description

A healthcare organization is looking for a Patient Administrator to improve patient care quality by efficiently managing appointments, medical insurance, and billing processes. Candidates should have completed secondary education and possess 2-3 years of customer service experience, preferably in healthcare. Proficiency in MS Office and knowledge of CRM software is essential. Join us and grow with the Mediclinic Middle East Family.