Operations & Systems Analyst

fäm Properties Dubai; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading real estate company in Dubai is seeking a detail-oriented professional to optimize internal processes across CRM, AI integrations, and workflows. The ideal candidate will have a background in engineering or computer science, with strong analytical and organizational skills. You'll manage workflows, support AI system integrations, and ensure compliance with agreements while collaborating with tech teams. This role offers an exciting opportunity to enhance efficiency in a dynamic environment.

Qualifications

• Background in engineering, computer science, or business systems required.
• Strong analytical and problem-solving skills are essential.
• Excellent organizational and communication abilities are needed.
• Familiarity with CRM systems and automation tools is important.
• Interest in AI-driven process optimization is advantageous.

Responsibilities

• Manage and improve workflows within CRM and related operational tools.
• Support integration between AI systems, CRM, and document workflows.
• Review agreements and ensure operational compliance.
• Analyze and streamline internal processes across departments.
• Collaborate with management and tech teams to implement process improvements.

Skills

Analytical skills

Problem-solving skills

Organizational skills

Communication abilities

Interest in AI

Education

Background in engineering, computer science, or business systems

Tools

CRM systems (HubSpot, Salesforce)

Automation tools

Job description

Overview

Role Purpose

Manage and enhance our internal processes across CRM, AI integrations, and agreement workflows. The role requires both operational precision and analytical thinking — ideal for someone with an engineering mindset who enjoys optimizing systems, automating tasks, and improving team efficiency.

Responsibilities

• Manage and improve workflows within CRM and related operational tools.
• Support integration between AI systems, CRM, and document workflows.
• Review agreements and ensure operational compliance.
• Analyze and streamline internal processes across departments.
• Collaborate with management and tech teams to implement process improvements.

Requirements

• Background in engineering, computer science, or business systems.
• Strong analytical and problem-solving skills.
• Excellent organizational and communication abilities.
• Familiarity with CRM systems (HubSpot, Salesforce, etc.) and automation tools.
• Interest in AI-driven process optimization and digital operations.