Operations Specialist to join our Home Healthcare Doctor On Time

Ontime Group; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading healthcare provider in Dubai seeks an Operations Specialist for its Home Healthcare division. This role ensures smooth operations, enhancing patient experiences and ensuring high standards of care. The candidate should have experience in healthcare operations, strong problem-solving skills, and exceptional communication abilities. With responsibilities including overseeing daily operations and managing client relationships, this position offers a competitive salary and benefits.

Benefits

Salary Plus Benefits

Qualifications

• Experience as an Operations Specialist or in a relevant role within the healthcare sector.
• Indepth understanding of home healthcare operations and compliance standards.
• Must be able to work flexible hours as required.

Responsibilities

• Oversee daily operations within the Home Healthcare division.
• Collaborate with healthcare providers to optimize service delivery.
• Implement and monitor quality assurance protocols.
• Train and supervise operational staff to ensure compliance with policies.
• Manage client relationships focusing on satisfaction and care quality.
• Handle scheduling and logistics to ensure timely service delivery.
• Conduct regular performance evaluations and onboarding of new personnel.
• Analyze operational processes for continuous improvement.
• Work closely with internal teams to align operational goals.

Skills

Strong organizational abilities

Analytical skills

Problem-solving abilities

Exceptional communication skills

Interpersonal skills

Team collaboration

Proficiency in MS Office

Healthcare management software

Job description

Description

Ontime Group is looking for an Operations Specialist to join our Home Healthcare division Doctor On Time. This role is pivotal in ensuring the smooth operation of our home healthcare services enhancing patient experiences and ensuring our healthcare professionals deliver the highest standards of care.

Responsibilities

• Oversee daily operations within the Home Healthcare division
• Collaborate with healthcare providers to optimize service delivery
• Implement and monitor quality assurance protocols
• Train and supervise operational staff to ensure compliance with policies
• Manage client relationships focusing on satisfaction and care quality
• Handle scheduling and logistics to ensure timely service delivery
• Conduct regular performance evaluations and onboarding of new personnel
• Analyze operational processes for continuous improvement
• Work closely with internal teams to align operational goals

Requirements

• Experience as an Operations Specialist or in a relevant role within the healthcare sector
• Indepth understanding of home healthcare operations and compliance standards
• Strong organizational analytical and problemsolving abilities
• Exceptional communication and interpersonal skills
• Ability to lead and work collaboratively in a team environment
• Proficiency in MS Office and healthcare management software
• Must be able to work flexible hours as required

Benefits

Salary Plus Benefits