Operations Lead: Fast Delivery & 3P Store Ops

Amazon; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading e-commerce company in Dubai is seeking an experienced Operations Lead to manage daily store operations and meet customer metrics while upholding team morale. The candidate should have a Bachelor's degree and significant experience in warehouse or logistics operations. Key responsibilities include performance management, training development, and process improvement. Strong execution and people management skills are essential, and familiarity with Lean Six Sigma is a plus. This role demands flexibility to work various shifts and travel across the UAE.

Qualifications

• 2 years of experience with Microsoft Office products and applications.
• 13 years of experience in managing a process and people as a lead.
• Knowledge of Lean Six Sigma and Kaizen methodologies is advantageous.

Responsibilities

• Manage day-to-day operations for store operations.
• Meet customer-facing metrics while maintaining cost targets.
• Drive performance management of your team members.
• Prepare and implement training plans for associates.
• Continuously improve the operations process.

Skills

Strong execution skills

Good people management skills

Good analytical and problem-solving skills

Education

High school or equivalent

Bachelor's degree

Tools

Microsoft Office

Job description

A leading e-commerce company in Dubai is seeking an experienced Operations Lead to manage daily store operations and meet customer metrics while upholding team morale. The candidate should have a Bachelor's degree and significant experience in warehouse or logistics operations. Key responsibilities include performance management, training development, and process improvement. Strong execution and people management skills are essential, and familiarity with Lean Six Sigma is a plus. This role demands flexibility to work various shifts and travel across the UAE.