Key Responsibilities
- Oversee day-to-day facility operations, ensuring smooth functioning of essential services including housekeeping, security, cafeteria, and office administration.
- Manage office supplies, inventory, seating allocation, and general workplace requirements.
Maintenance & Infrastructure Management
- Coordinate, schedule, and monitor routine maintenance, repairs, and inspections of building systems (HVAC, electrical, plumbing, fire & safety, etc.).
- Develop and implement preventive maintenance plans to minimize downtime and service interruptions.
Vendor & Contract Management
- Manage relationships with external service providers including housekeeping, security, maintenance, pest control, and other facility-related vendors.
- Oversee service-level adherence, contract renewals, negotiations, and performance evaluation.
Health, Safety & Compliance
- Ensure the facility complies with all health, safety, regulatory, and environmental standards.
- Conduct periodic safety audits, risk assessments, and maintain emergency response plans and drills.
Space & Workplace Management
- Optimize workspace utilization, plan office layouts, and oversee fit-out, refurbishment, expansion, or relocation projects in collaboration with relevant teams.
Budgeting & Cost Management
- Prepare, monitor, and manage facility operating budgets, ensuring cost-effectiveness without compromising service quality.
- Identify opportunities for cost savings and efficiency improvements.
Reporting & Stakeholder Communication
- Prepare facility performance reports, issue logs, maintenance schedules, and vendor performance updates.
- Act as the key liaison between internal stakeholders, leadership teams, and vendors for all facility-related matters.
Travel Management Responsibilities
- Plan and coordinate end-to-end business travel arrangements including flights, accommodation, ground transport, visas, and other required services.
- Ensure full compliance with company travel policies, cost guidelines, and regulatory requirements.
- Maintain strong awareness of travel industry trends, route options, travel advisories, and vendor platforms to ensure best travel experience.
Skills & Competencies
- Strong communication, negotiation, and stakeholder management skills.
- Proven ability in customer service, problem-solving, and crisis management.
- High attention to detail, strong organizational and multitasking capabilities.
- Proficiency in travel booking platforms, vendor management tools, and MS Office Suite (Excel, PowerPoint, Word).
Key Requirements
- Bachelor’s degree in Business Administration, Facilities/Operations Management, Hospitality, or equivalent field (preferred).
- 4-8 years of experience in facility management, office administration, or corporate travel coordination, ideally in a corporate or multinational organization.
- Hands‑on experience in vendor management, asset management, preventive maintenance planning, and workplace administration.
- Experience coordinating domestic and international travel bookings, visas, and logistics using travel platforms and vendor partners.
- Proficiency in MS Office Suite (Excel, PowerPoint, Word) and familiarity with travel booking tools and facility management systems.
- Understanding of maintenance processes, safety norms, compliance requirements, and cost control practices.
- Strong communication, interpersonal, and stakeholder‑management skills.
- Excellent attention to detail, planning, coordination, and follow‑through.
- Problem‑solving ability with a customer‑service mindset.
- Ability to multitask, prioritize, and work efficiently under pressure.
- Negotiation skills with vendors and service providers.
- High ownership, reliability, and discretion.
Skills: vendor management, travel, communication, operations, facility management (fm), maintenance