Night Manager

AccorHotels Middle East; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury hotel group in the United Arab Emirates is seeking a Night Operations Manager to supervise all departments during night hours. This role involves handling guest services, ensuring safety, and preparing nightly reports. Ideal candidates will hold a degree in Hospitality, possess prior hotel management experience, and have strong leadership and communication skills. Join a creative team dedicated to delivering exceptional hospitality experiences in a fast-growing environment.

Benefits

Competitive package

Development opportunities

Qualifications

• Degree or diploma in Hospitality is essential.
• Prior experience in front office or hotel management is required.
• Strong decision-making and leadership skills are crucial.
• Ability to handle emergencies calmly and efficiently is necessary.
• Excellent communication skills are a must.

Responsibilities

• Supervise all departments during night hours.
• Handle late check-ins/outs, room issues, and guest concerns.
• Monitor property security and manage emergency situations.
• Prepare nightly reports and handover notes for day staff.
• Assist and support overnight staff in completing tasks.

Skills

Decision-making skills

Leadership skills

Emergency handling

Excellent communication

Education

Degree or diploma in Hospitality

Job description

Company Description

We are thrilled to unveil the upcoming launch of our newest all-inclusive luxury lifestyle destination in Ras Al-Khaimah. As we prepare to open doors to this exceptional property, we are seeking visionary managers to join our founding team. This is a rare opportunity to shape the guest journey from the ground up. If you are passionate about excellence, inspired by innovation, and driven to lead with purpose, we invite you to be part of this transformative chapter.

Job Description

• Night Operations: Supervise all departments during night hours.
• Guest Services: Handle late check-ins/outs, room issues, and guest concerns.
• Safety & Security: Monitor property security and manage emergency situations.
• Reporting: Prepare nightly reports and handover notes for day staff.
• Staff Support: Assist and support overnight staff in completing tasks.

Qualifications

• Degree or diploma in Hospitality.
• Prior experience in front office or hotel management.
• Strong decision-making and leadership skills.
• Ability to handle emergencies calmly and efficiently.
• Excellent communication skills.

Additional Information

What awaits you...

• The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.
• The ability to challenge the norm and work in an environment that is both creative and rewarding.
• Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.
• A competitive package and plenty of development opportunities.