Network Technical Sales Engineer

Careers International; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading technology solutions provider in Dubai seeks a Technical Support Specialist to deliver product demonstrations and collaborate with sales teams. Ideal candidates have at least 2 years of experience in network testing, excellent communication skills, and a willingness to travel. This role offers a dynamic working environment with opportunities for professional growth.

Qualifications

• Minimum 2 years experience in network cable testing or related fields.
• Strong understanding of network cabling systems and datacentre environments.
• Proficiency in Microsoft Office for reporting.

Responsibilities

• Deliver product demonstrations and training on network testing tools.
• Collaborate with sales to tailor solutions based on customer needs.
• Represent the company at trade shows and industry events.

Skills

Technical support

Customer engagement

Communication skills

Network testing knowledge

Presentation skills

Education

Bachelor's degree in IT, Computer Science, Electrical / Electronic Engineering

Tools

Fluke Networks or equivalent

Job description

Technical Expertise & Support

• Deliver in-depth product demonstrations training sessions and presentations on network cabling test tools datacentre testing equipment network infrastructure diagnostics.
• Provide both pre-sales and post-sales technical support: answer customer queries assist with specification matching help interpret test results recommend actions and solutions.
• Assist in equipment setup commissioning and calibration (where applicable) of network/datatcentre test and measurement tools.
• Monitor and evaluate technology-trends in network test equipment datacentre infrastructure and cable/network testing methodologies and provide feedback to internal teams.

Customer Engagement & Sales Support

• Collaborate with the sales team to identify customer requirements tailor solutions and contribute to the development of proposals and quotations.
• Conduct on-site visits customer workshops seminars and webinars to educate clients on best-practice network test methodologies datacentre infrastructure integrity and emerging technologies.
• Represent the company and its product portfolio at trade shows technical exhibitions and industry events as a subject matter expert.
• Build and maintain relationships with distributors channel partners and key customers; provide training and support for distributors to enhance their technical competency.

Reporting & Coordination

• Maintain accurate records of customer engagements demonstrations training sessions and feedback.
• Provide regular status updates to management on technical sales pipeline customer feedback market developments and competitive intelligence.
• Work in coordination with product management marketing and service teams to ensure seamless handover from sales to customer success / installation teams.

Requirements

• Bachelors degree in IT Computer Science Electrical / Electronic Engineering or a closely related field.
• Minimum 2 years experience in network cable testing datacentre infrastructure network test tools or related fields.
• Strong understanding of network cabling systems datacentre environment network test equipment. Familiarity with tools such as Fluke Networks or equivalent is a plus.
• Excellent communication and presentation skills able to explain complex technical concepts clearly to non-technical audience.
• Willingness to travel regionally and internationally (customer visits trade shows etc).
• Self-motivated results-oriented with ability to work independently and collaborate cross-functionally.
• Proficiency in Microsoft Office report writing and customer documentation.