Minibar Attendant

Fairmont Hotels & Resorts; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading 5-star luxury hotel in Dubai is seeking a Minibar Attendant to manage minibar services for guests. Responsibilities include delivering minibar items, ensuring cleanliness, and maintaining stock levels. Ideal candidates will have customer service experience, attention to detail, and the ability to multitask in a fast-paced environment. English communication skills are essential.

Qualifications

• 1-2 years experience in a public contact position in a hotel.
• Ability to work with computers and point of sale systems.
• Friendly demeanor and ability to multitask in a fast-paced environment.

Responsibilities

• Prepare and deliver minibar services for guests.
• Ensure cleanliness and organization of minibar areas.
• Liaise with staff to maintain stock and address guest needs.

Skills

Customer service

Attention to detail

Multitasking

Strong communication skills

Job description

Overview

Company Description

SLS Dubai Hotel and Residences is a luxury lifestyle 5-star city hotel which belongs to Ennismore under the wider Accor group umbrella.

Boasting 946 units, with 254 uniquely designed hotel rooms, 321 hotel apartments and 371 Branded Residences, spread over 75 floors, SLS Dubai is one of the tallest hotels and residences in the region.

Awondrous and striking landmark in Downtown District, designed by the award- winning architects Aedas and interior designer Paul Bishop, the SLS Dubai is a unique cabinet of curiosities that never ceases to delight.

Responsibilities

• Arrive at work at the assigned time, appropriately dressed in a clean uniform.
• The first Minibar Attendant of the day is responsible for setting up floor sheets and attending to early departures, VIPs and Rush rooms as required.
• Minibar carts are to be taken to the assigned floors by the early attendant
• Enter occupied rooms after 10am.
• Liaise with floor supervisors and room attendants.
• Continually check the expiration date of amenities.
• Remove all non-hotel stock from minibar in departure rooms.
• In occupied rooms, leave guest items as/where they have been left by guest.
• Follow key signing procedure and take responsibility for assigned keys.
• Collect deliveries from loading bay.
• Record any damaged stock.
• Maintain cleanliness of minibar cupboard.
• Stock cart and store room must be kept tidy and locked when not in use.
• Undertake and complete any special projects, tasks or other reasonable request by your department head and/or Hotel Management.

Qualifications

• One to two years in a public contact position, preferably in an upscale or lifestyle brand hotel
• Enter and locate work related information using computers and/or point of sale systems
• Possess a gracious, friendly, and fun demeanor
• Ability to multitask, work in a fast-paced environment and have a high-level attention to detail
• Strong verbal and written communication skills in English
• Maintain positive and productive working relationships with other employees and departments
• Ability to work independently and to partner with others to promote an environment of teamwork