Middle East HR Services Specialist

WTW; Dubai; Hybrid; AED 120,000 - 200,000; Full time

Job summary

WTW is looking for an HR Administrator in Dubai to enhance the HR experience for colleagues in the UAE and Saudi Arabia. The role involves managing HR administrative functions, including benefits administration, employee onboarding, and ensuring compliance with local labor laws. You will thrive in a dynamic, multinational environment and enjoy collaborating within a supportive team.

Benefits

Global Impact and career growth opportunities

Dynamic and supportive team environment

Flexible hybrid work model

Qualifications

• 3-5 years of HR administration experience.
• Basic understanding of UAE and KSA labor laws.
• Experience in a multinational company.

Responsibilities

• Managing employee benefits and leave management.
• Supporting employee onboarding and offboarding processes.
• Administering HR systems and payroll coordination.

Skills

Fluency in Arabic

Fluency in English

Communication skills

Organizational skills

Attention to detail

Tools

Microsoft Office

Job description

Description

The Company

At WTW, we help organizations navigate complex challenges with data-driven insights and innovative solutions in people risk and capital. Our diverse and collaborative environment fosters bold ideas and breakthrough solutions, enabling businesses to build resilience and maximize performance.

Together, we broaden your horizon and sharpen your focus.

The Role

We're looking for an HR Administrator to join our Middle East team and play a crucial role in delivering a seamless HR experience for our colleagues in the UAE and Saudi Arabia. Based in Dubai, you will work closely with HR Generalists to support our growing workforce, ensuring smooth HR operations and a positive employee experience.

If you thrive in a dynamic environment, are passionate about HR processes, and enjoy working with a multinational team, this role is for you!

Key Responsibilities

You will take ownership of essential HR administrative functions, including but not limited to:

• Benefits Administration: Managing medical, life insurance, and employee benefits for UAE and KSA offices.
• Leave Management: Overseeing paid time off (PTO), tracking overtime, and ensuring accurate leave balances.
• Employee Onboarding & Offboarding: Reviewing offer letters, employment contracts, and conducting HR inductions for new hires.
• HR Systems & Data Management: Administering HR platforms (such as HR Cloud, ServiceNow, or Central), maintaining accurate employee data, and generating reports.
• Payroll Coordination: Liaising with Payroll to ensure accurate data and timely updates for Middle East colleagues.
• HR Process Design & Documentation: Supporting HR process improvements in alignment with global standards.
• HR Communication: Tailoring HR messages for local teams to ensure cultural relevance.
• Learning & Development Support: Delivering internal workshops and providing training to colleagues on HR processes and systems.
• Employee Support: Addressing HR queries, assisting managers and employees, and ensuring compliance with guidelines.

Qualifications

The Requirements

• Fluency in Arabic & English (written and spoken)
• At least 3-5 years of HR administration experience
• A basic understanding of UAE and KSA labor laws to ensure compliance and smooth HR operations.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint)
• Excellent communication and organizational skills, with the ability to manage multiple priorities.
• A proactive, detail-oriented mindset with the ability to work independently and in a team.
• Experience working in a multinational company, understanding diverse workplace cultures.

Why Join WTW

• Global Impact: Work in a multinational environment with opportunities for career growth.
• Dynamic & Supportive Team: Be part of a collaborative and innovative HR function.
• Hybrid Work Model: A flexible approach to working tailored to team and business needs.

If you're ready to take your HR career to the next level, apply today and become part of WTW's journey in the Middle East!

Application Process

Stage 1: Online application and recruiter review

Stage 2: Prerecorded video interview

Stage 3: Live video interview with hiring manager and team

Stage 4: Offer and onboarding

We are committed to equal employment opportunity and provide application, interview, and workplace accommodations to all applicants. If you foresee any barriers from the application process through to joining WTW, please email us.

Required Experience: Unclear seniority level