MedTech Customer Success Specialist - Dubai

Johnson & Johnson; Dubai; On-site; AED 50,000 - 70,000; Full time

Job summary

A global healthcare leader is seeking a Customer Success Representative to join their team in Dubai. The successful candidate will guide surgeons and OR staff on the proper use of their surgery portfolio while ensuring adherence to best practices. They will conduct workshops and support hospital staff with new technologies. Candidates must hold a bachelor's degree in a relevant field and be fluent in Arabic and English, with Spanish being a plus. An understanding of surgical procedures and excellent communication skills are essential.

Qualifications

• Fluent in Arabic and English, Spanish is a plus.
• Knowledge of surgical procedures and wound management.
• Ability to engage confidently in high-pressure environments.

Responsibilities

• Provide on-site guidance to surgeons and OR staff.
• Troubleshoot product-related issues.
• Conduct workshops and clinical training.

Skills

Accountability

Analytical

Customer Centricity

Teamwork

Problem-solving

Data Reporting

Sales Enablement

Education

Bachelor's degree in Health Care/Medical Technology/Customer Behavior

Job description

A global healthcare leader is seeking a Customer Success Representative to join their team in Dubai. The successful candidate will guide surgeons and OR staff on the proper use of their surgery portfolio while ensuring adherence to best practices. They will conduct workshops and support hospital staff with new technologies. Candidates must hold a bachelor's degree in a relevant field and be fluent in Arabic and English, with Spanish being a plus. An understanding of surgical procedures and excellent communication skills are essential.