Manager Solution Delivery

Emirates Integrated Telecommunications Company; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading telecommunications provider in the United Arab Emirates is seeking a Manager Solution Delivery. The ideal candidate will have 7-12 years of experience in Information Technology, preferably within the telecommunications sector. Responsibilities include managing end-to-end solution delivery, collaborating on feasibility assessments, and ensuring compliance in project execution. A Bachelor’s degree in IT and proven leadership in transformation projects are required. This role offers a significant opportunity to enhance service quality and project outcomes.

Qualifications

• 7-12 years of experience in an Information Technology/ Information Services role.
• Experience in the Telecommunications Industry is preferred.
• Excellent understanding of IT solution design, development methodologies, testing types, and project management.

Responsibilities

• Collaborate on feasibility analysis and prioritization assessment.
• Ensure systems enhancements are submitted without compliance gaps.
• Manage E2E solution delivery from demand until production.
• Monitor the delivery process and identify improvement opportunities.
• Set standards for programming tools and techniques.

Skills

Proven ability to lead large transformation projects

Knowledge in telecom infrastructure

Proven track record of managing vendors

Proven track record in governance and financial management

Education

Minimum Bachelor in Information Technology/ Information Services/ Computer Science

Master’s degree

Certifications such as e-TOM, BSCS, ISO, ITIL

Job description

Manager Solution Delivery (Emirati Talent)

United Arab Emirates

• Job Identification 12401
• Job Category Information Technology
• Posting Date 01/19/2026, 06:45 AM
• Business Unit du

Job Description

Key Accountabilities:

• Collaborate with business and demand management on feasibility analysis and prioritization assessment of solution delivery and provide insights on business case viability, solution design complexity and IT capabilities and effort estimations
• Ensure systems enhancements are submitted without any compliance gaps, that the solution design caters for all the requested enhancements and that the developed solution performs as requested
• Assess all initiatives driven from stakeholders to make as a policy compliance check before implementation
• Manage E2E solution delivery from demand until production and facilitate assistance for design related matters throughout the delivery cycle to enhance solution delivery quality.
• Manage the scope of work-package handed over to the Vendor and monitor the delivery process and identify improvement opportunities in delivery schedule management by the Vendor
• Manage with Vendor on design and execution of enhancement projects to ensure better quality and timeliness of service delivery
• Set the standards for programming tools and techniques, advise on the application of these standards to ensure compliance by the Vendor
• Evaluate and provide inputs on effectiveness of end-to-end delivery process followed within IT to enhance overall time to market
• Build and implement testing policies and practices as implemented by the MSP enhance the quality of delivery from Vendor

Qualifications, Experience And Skills:

Qualifications:

• Minimum Bachelor in Information Technology/ Information Services/ Computer Science
• Master’s degree is a plus
• Certifications such as e-TOM, BSCS, ISO, ITIL etc. is a plus

Experience:

• Minimum 7-12 years of experience in an Information Technology/ Information Services role
• Experience in Telecommunications Industry is preferred.
• Excellent understanding of IT solution design, development methodologies, testing types and project management

Skills

• Proven ability to lead large transformation projects
• Knowledge in telecom infrastructure is preferred.
• Proven track record of managing vendors
• Proven track record in governance and financial management