Lux Spa Receptionist — Elevate Guest Experience

Four Seasons Hotel; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hospitality brand in Abu Dhabi seeks a Spa Receptionist to manage guest reservations and create a welcoming atmosphere. The role includes maintaining reception areas and ensuring a serene spa environment while providing excellent customer service. Ideal candidates have at least 1 year in a luxury setting, strong communication skills, and proficiency in spa booking systems. The position offers a competitive salary and benefits including training opportunities and complimentary meals.

Benefits

Competitive salary

Comprehensive benefits package

Complimentary accommodation

Complimentary dry cleaning

Complimentary employee meals

Qualifications

• Minimum of at least 1 year of experience in a similar role in a luxury brand.
• Strong guest service orientation with excellent communication skills.
• Fluency in English is required; additional languages are an asset.

Responsibilities

• Manages reservations and greets guests to create a welcoming atmosphere.
• Keeps reception area neat and follows Standard Operating Procedures.
• Builds positive relationships with peers and reports issues to the Spa Supervisor.

Skills

Guest service orientation

Excellent communication skills

Organisational skills

Tools

Opera

Book4Time

Job description

A luxury hospitality brand in Abu Dhabi seeks a Spa Receptionist to manage guest reservations and create a welcoming atmosphere. The role includes maintaining reception areas and ensuring a serene spa environment while providing excellent customer service. Ideal candidates have at least 1 year in a luxury setting, strong communication skills, and proficiency in spa booking systems. The position offers a competitive salary and benefits including training opportunities and complimentary meals.