Lux Concierge: Elevate Guest Experiences

Four Seasons Hotels and Resorts; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel chain in Abu Dhabi is looking for a Concierge Agent to provide exceptional guest service and anticipate guests' unique needs. You will handle guest interactions, assist with inquiries, and maintain up-to-date information about local attractions. The ideal candidate has at least 1 year of experience in a luxury brand and excellent communication skills in English. This full-time position offers competitive salary and benefits including training opportunities and complimentary stays at other hotels.

Benefits

Competitive Salary

Training and Development opportunities

Complimentary Accommodation

Qualifications

• Minimum of 1 year of experience in a similar role in a luxury brand.
• Proficient in English; Arabic is a plus.
• Strong guest service and interpersonal communication skills.

Responsibilities

• Handle guest interactions with hospitality and professionalism.
• Assist customers with inquiries regarding hotel services.
• Keep desk collateral and information up to date.

Skills

Guest Service

Interpersonal skills

Communication skills

Problem-solving

Tools

Opera PMS

Job description

A luxury hotel chain in Abu Dhabi is looking for a Concierge Agent to provide exceptional guest service and anticipate guests' unique needs. You will handle guest interactions, assist with inquiries, and maintain up-to-date information about local attractions. The ideal candidate has at least 1 year of experience in a luxury brand and excellent communication skills in English. This full-time position offers competitive salary and benefits including training opportunities and complimentary stays at other hotels.