Learning and Development Manager

Mandarin Oriental Hotel Group; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

An established industry player seeks a Learning and Development Manager to enhance training initiatives across the hotel. This role involves analyzing learning needs, developing comprehensive training strategies, and ensuring that all colleagues receive the necessary training to excel in their roles. You will create an engaging and dynamic training environment, delivering programs that align with the company's mission and quality standards. If you are passionate about fostering growth and development in a vibrant hospitality setting, this opportunity is perfect for you.

Qualifications

• Experience in learning and development within the hospitality sector.
• Strong ability to analyze training needs and develop strategies.

Responsibilities

• Analyze learning needs and develop training strategies for hotel staff.
• Design and deliver training programs tailored to specific needs.

Skills

Analytical Skills

Training Development

Performance Management

Creative Training Delivery

Education

Degree in Human Resources or related field

Job description

Learning and Development Manager

Job Location: Abu Dhabi, United Arab Emirates

Key Responsibilities:

1. Analysing learning and development needs in all areas of the hotel.
2. Developing a strategy for learning and development of all colleagues.
3. Ensuring colleagues' training needs are met by arranging resources for training to be conducted throughout the hotel (i.e. providing a first-class training environment emulating our guests' meeting environment).
4. Designing, delivering and arranging training programs to address specific training needs.
5. Assisting all department heads with making and implementing training decisions in their areas.
6. Managing the performance and development for all colleagues.
7. Maximizing learning by providing a creative, fun and exciting environment in delivering trainings such as: MOve In orientation, On-Job Training, Group Training Techniques program, Interviewing for Success, Presenting for Success, MOve Up and any new training programs as provided by Corporate Learning & Development.
8. Reporting on training completion rates across the Property.
9. Supporting all efforts to enliven our Company's Mission, Vision, Pillars and Legendary Quality Experiences throughout the hotel.
10. Controlling training expenses and managing expenditures to meet the property's needs while remaining within budget guidelines.

Note: Jobseekers from any country are welcome to apply.