Laundry Supervisor

Hilton Worldwide, Inc.; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading global hospitality company in Dubai is seeking a Laundry Supervisor to manage the daily operations of the Laundry Department. Responsibilities include ensuring quality control of laundry processes, training and developing the laundry team, and maintaining cleanliness in the laundry area. Ideal candidates will possess strong organizational and communication skills, with prior experience in the hotel or leisure sector being advantageous. This role is essential to uphold the hospitality standards expected by guests.

Qualifications

• Good organisational and planning skills.
• Good communication skills.
• Previous hotel or leisure sector experience is an advantage.
• Previous supervisory experience is a plus.

Responsibilities

• Manage overall daily operations of the Laundry Department.
• Ensure quality controls are in place for all laundry processes.
• Train, develop, and appraise the laundry team.
• Ensure cleanliness of the laundry area.
• Manage customer service issues quickly and effectively.

Skills

Organisational skills

Planning skills

Communication skills

Job description

Job Description – Laundry Supervisor (HOT0CAOS)

Job Number

HOT0CAOS

Work Locations

Double tree by Hilton Business Bay, 25°11'11.77"N 55°16'48.73"E Dubai 1

Responsibilities

• Manage overall daily operations of the Laundry Department.
• Ensure quality controls are in place for all laundry processes, rejecting any exceptions.
• Maintain cleanliness of the laundry area.
• Train, develop, and appraise the laundry team.
• Ensure linen and housekeeping supplies are ordered and controlled in line with Business and Events.
• Carry out stock takes and manage par stocks.
• Take receipt of stock and ensure safe storage.
• Manage customer service issues quickly and effectively.
• Oversee the issuing of linen via a requisition system.
• Ensure team members adhere to all Health and Safety Regulations.
• Carry out any other reasonable task set by the hotel's management.

Qualifications

• Good organisational and planning skills.
• Good communication skills.
• Previous hotel or leisure sector experience (advantageous).
• Previous experience at supervisory level (advantageous).

What it will be like to work for Hilton

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all.