Laundry Attendant

InterContinental Hotels Group; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel in Dubai is seeking a dedicated Laundry Attendant to ensure impeccable cleanliness of guest garments and linens. The role involves sorting, washing, drying, and pressing laundry while adhering to high standards. Ideal candidates will have prior experience in a hotel environment and knowledge of laundry operations. We offer competitive benefits and a collaborative work atmosphere. Join us and contribute to enhancing guest experiences at our prestigious establishment.

Benefits

Competitive salary

Generous room discounts

World-class training programs

Qualifications

• Previous experience as a Laundry Attendant or in a similar role is preferred.
• Basic knowledge of laundry operations and fabric care techniques.
• Understanding of hygiene and safety standards within a hotel environment.

Responsibilities

• Sort, wash, dry, press, and fold guest laundry, linens, and uniforms.
• Operate laundry machinery safely and efficiently.
• Ensure cleanliness and presentation of linens and garments.

Skills

Attention to detail

Reliability

Ability to work under pressure

Education

High school diploma or equivalent

Vocational training in housekeeping or laundry operations

Job description

InterContinental Residences Dubai Business Bay

InterContinental Residences Dubai Business Bay is seeking a dedicated, detail-oriented, and service-driven Laundry Attendant to support our housekeeping operations and uphold the highest standards of cleanliness, care, and presentation. You will play an essential role in ensuring guest garments, linens, and uniforms are impeccably cleaned, pressed, and presented in line with IHG and Forbes-level service standards.

Location

Located in the heart of Dubai’s Business Bay, just moments from iconic landmarks such as Dubai Mall and Burj Khalifa, InterContinental Residences Dubai Business Bay features 176 elegantly designed residences and hotel rooms, offering refined luxury, comfort, and sophistication. As a Laundry Attendant, your attention to detail and commitment to quality will directly contribute to our guests’ comfort and overall experience.

Your Day-to-Day

Every day is different, but you’ll mostly be:

Laundry Operations & Handling

• Sort, wash, dry, press, and fold guest laundry, hotel linens, and colleague uniforms according to established procedures.
• Operate laundry machinery safely and efficiently, including washers, dryers, presses, and ironing equipment.
• Identify fabric types and follow correct washing and pressing methods to prevent damage.
• Handle guest laundry with care, confidentiality, and attention to special instructions.

Quality, Standards & Guest Experience

• Ensure all linens, uniforms, and guest garments meet InterContinental and Forbes luxury standards of cleanliness and presentation.
• Inspect items for stains, damage, or wear and report any issues promptly to the Laundry Supervisor.
• Support timely delivery of guest laundry and internal requests to meet service expectations.
• Maintain a clean, organized, and hygienic laundry work area at all times.

Hygiene, Safety & Compliance

• Adhere strictly to health, safety, and hygiene standards, including proper chemical usage and storage.
• Follow hotel policies, procedures, and sustainability practices related to laundry operations.
• Report equipment malfunctions or safety concerns immediately.

Teamwork & Support

• Work collaboratively with Housekeeping and other departments to ensure smooth daily operations.
• Support colleagues during high-volume periods and special operational requirements.
• Participate in training and follow guidance from supervisors to continuously improve performance.

What We Need from You

Education

• High school diploma or equivalent is preferred.
• Vocational training or basic certification in housekeeping, laundry operations, or hospitality is an advantage.

Qualifications & Experience

• Previous experience as a Laundry Attendant or similar role in a hotel or hospitality environment is preferred.
• Basic knowledge of laundry operations, fabric care, and stain removal techniques.
• Understanding of hygiene and safety standards within a hotel environment.

Personal Attributes

• High attention to detail and commitment to quality.
• Reliable, hardworking, and able to work efficiently under pressure.
• Positive attitude with a willingness to learn and support the team.
• Physically fit and able to stand for long periods and handle laundry loads.
• Flexible with working hours, including weekends, public holidays, and shift duties.

What You Can Expect from Us

We give our people everything they need to succeed — from a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life. These include a full uniform, generous room discounts, and world-class training programs.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to all applicants and employees regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

We foster a culture of trust, support, and acceptance — always welcoming different backgrounds, experiences, and perspectives. At IHG, we give every member of our team the room they need to belong, grow, and make a difference in a collaborative environment.

We know that to work well, we need to feel well – both inside and outside of work. Through our myWellbeing framework, we’re committed to supporting wellbeing across your health, lifestyle, and workplace.

So, join us and become part of our ever-growing global family.

Don’t quite meet every single requirement but still believe you’d be a great fit for the role?

We’d love to hear from you! Click Apply and start your journey with us today.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?