Italian-Speaking Customer Service Specialist: Global Support

StoneX; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A global leader in precious metals is seeking a Customer Service Specialist in Dubai. The role involves engaging with customers through various channels, providing product guidance, and ensuring a seamless experience. Ideal candidates will have strong communication skills in English and Spanish (Italian preferred), with a proactive problem-solving mindset. This position offers opportunities for career growth in a vibrant international environment with competitive benefits.

Benefits

Competitive Benefits Package

Career Growth & Development

Vibrant Team Culture

Exciting International Environment

Qualifications

• Experience in customer service within an international environment is preferred.
• Strong problem-solving mindset and ability to think quickly.
• Excellent communication skills to engage with customers empathetically.

Responsibilities

• Engage with customers via email, phone, and live chat.
• Advise customers on products and assist with orders.
• Resolve inquiries and ensure customer satisfaction.

Skills

Strong English skills

Spanish skills

Italian skills

German skills

French skills

Job description

A global leader in precious metals is seeking a Customer Service Specialist in Dubai. The role involves engaging with customers through various channels, providing product guidance, and ensuring a seamless experience. Ideal candidates will have strong communication skills in English and Spanish (Italian preferred), with a proactive problem-solving mindset. This position offers opportunities for career growth in a vibrant international environment with competitive benefits.