IT Systems & Security Administrator

Acme Services Private Limited; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A technology services provider in Dubai is seeking an IT Support Specialist to oversee user support operations and manage network infrastructure. The role involves troubleshooting technical issues, administering Active Directory, configuring PBX systems, and overseeing cloud VPS management. Ideal candidates will have experience in IT procurement, security compliance, and detailed technical documentation. This position is essential for maintaining smooth IT operations across departments while ensuring cybersecurity protocols are followed.

Qualifications

• Proven experience in IT support and operations across multiple platforms.
• Strong understanding of network management and security protocols.
• Experience with cloud VPS management and IT asset management.

Responsibilities

• Provide end-user support and troubleshoot technical issues.
• Administer Active Directory and manage user accounts.
• Monitor and maintain the company's PBX telephone system.
• Oversee M365 administration and user management.
• Manage device enrollments and mobile device management.
• Configure and maintain Layer 2 and Layer 3 network infrastructure.
• Handle IT procurement and vendor coordination.
• Maintain cloud-hosted VPS servers and monitor performance.
• Implement reliable backup solutions and ensure data recovery.
• Maintain detailed technical documentation for IT systems.

Skills

User Support

Active Directory Management

PBX System Management

Microsoft 365 Administration

Network Infrastructure Management

Firewall Management

IT Procurement

Cloud Server Management

Data Backup & Recovery

Technical Documentation

Tools

Microsoft Intune

FortiGate

Microsoft Defender

Job description

A technology services provider in Dubai is seeking an IT Support Specialist to oversee user support operations and manage network infrastructure. The role involves troubleshooting technical issues, administering Active Directory, configuring PBX systems, and overseeing cloud VPS management. Ideal candidates will have experience in IT procurement, security compliance, and detailed technical documentation. This position is essential for maintaining smooth IT operations across departments while ensuring cybersecurity protocols are followed.