IT Project Manager (Freelancer)

Kayali; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading fragrance company in Dubai is seeking a dynamic Project Manager to coordinate key technology initiatives and ensure alignment between business needs and IT delivery. The ideal candidate will have proven project management experience, strong cross-functional leadership skills, and knowledge of Ecommerce platforms. This role offers the opportunity to lead diverse projects, from IT Helpdesk transformation to cybersecurity efforts, in an inclusive work environment.

Benefits

Inclusive workplace

Support for reasonable accommodations

Qualifications

• Proven experience in project management within IT/business environments.
• Strong understanding of Ecommerce platforms and digital asset workflows.
• Excellent conflict resolution and communication skills.

Responsibilities

• Lead end-to-end project delivery for IT Helpdesk transformation.
• Manage stakeholder alignment and communication.
• Coordinate with internal IT and vendors on cybersecurity renewal.

Skills

Project management

Stakeholder management

Communication skills

Problem-solving

Ecommerce platforms

Education

PMP, PRINCE2, or Agile certification

Tools

ITSM tools

Job description

Who We Are

Who We Are

Fueled by passion, KAYALI was founded in 2018 by beauty mogul and fragrance fanatic, Mona Kattan. Translating to ‘my imagination’ in Arabic, KAYALI provides a modern fragrance experience inspired by Mona’s rich Middle Eastern heritage and the art of layering scents to help you create your mood; where sharing scents is a ritual and smelling good is both an act of goodwill and self-love. Mona collaborates with some of the world’s most renowned perfumers and sources the finest ingredients to create unique juices that are infinitely memorable, long-lasting, and cruelty-free. Each luxurious fragrance is an ode to true craftsmanship and tells a special story, from the addictive notes to the multi-faceted jeweled bottles.

Our Mission

To make everyone feel like the diamond they are! To build a global community of fragrance lovers through the power of scent and by providing them with the most innovative & luxurious fragrances, education and sharing our Middle Eastern fragrance rituals with the world.

Summary

We are seeking a dynamic and results-driven Project Manager from an external vendor to operate as an extension of our internal IT team. This role will be embedded within the business to lead and coordinate the implementation of key technology initiatives, ensuring alignment between business needs and IT delivery. The ideal candidate will possess strong cross-functional leadership skills and hands-on experience managing diverse projects across business applications, infrastructure, and cybersecurity.

Responsibilities

• Business Applications Implementation (80%)
• Coordinate with internal IT and vendors on :
• Lead end-to-end project delivery for :
• IT Helpdesk transformation
• Digital Asset Management system rollout
• EComm :
• UAT coordination
• Data reconciliation
• Stakeholder alignment and communication
• Collaborate with business units to gather requirements, define scope, and manage timelines
• Ensure proper documentation, training, and change management support for each initiative
• Infrastructure & Cybersecurity (10%)
• Coordinate with internal IT and vendors on :
• Infrastructure queries and escalations
• Cybersecurity renewal and
• Support compliance and risk mitigation efforts across active projects
• Miscellaneous (10%)
• Provide ad hoc support for IT-business alignment activities
• Assist in vendor management, purchase orders, reporting, and cross-team coordination
• Contribute to process improvement and knowledge sharing across teams

Requirements

• Proven experience in project management within IT / business environments
• Strong understanding of Ecommerce platforms, ITSM tools, and digital asset workflows
• Familiarity with cybersecurity principles and infrastructure basics
• Excellent communication, stakeholder management, and coordination skills
• PMP, PRINCE2, or Agile certification is a plus
• Excellent problem-solving, communication, and stakeholder management skills.
• Personal responsibility and accountability
• Business political maturity
• Excellent conflict resolution skills
• Excellent oral and written communication, analytical, and creative skills

Benefits

Kayali is committed to building diverse and inclusive teams and upholding an equal employment workplace that is free from discrimination. We hire stellar individuals regardless of their race, color, ancestry, religion, gender identity, national origin, sexual orientation, age, marital status, medical conditions, disability, or veteran status. If you need reasonable accommodations at any point in the application or interview process, please let us know.