Islamic Banking Sales Associate: Personal Loans & Cards

FAB; Dubai; On-site; AED 60,000 - 80,000; Full time

Job summary

A leading banking organization in Dubai is seeking a customer service representative to meet and greet Islamic customers while providing professional service. Responsibilities include supporting the manager, processing transactions accurately, and educating customers on digital channels. Ideal candidates will possess strong soft skills, empathy, and a commitment to improving customer satisfaction by at least 10% each quarter. This role involves strong interaction with customers and a focus on team collaboration. Competitive compensation may be offered.

Qualifications

• Ability to engage with customers professionally and with empathy.
• Strong soft skills to handle customer queries effectively.
• Commitment to achieving targets and improving service quality.

Responsibilities

• Support Branch Manager in day-to-day operations.
• Process customer transactions accurately and efficiently.
• Encourage customers to utilize digital platforms.

Skills

People skills

Soft skills

Empathy

Commitments

Team worker

Ownership

Customer service orientation

Job description

A leading banking organization in Dubai is seeking a customer service representative to meet and greet Islamic customers while providing professional service. Responsibilities include supporting the manager, processing transactions accurately, and educating customers on digital channels. Ideal candidates will possess strong soft skills, empathy, and a commitment to improving customer satisfaction by at least 10% each quarter. This role involves strong interaction with customers and a focus on team collaboration. Competitive compensation may be offered.