In-Room Dining Concierge — Luxury Guest Service

InterContinental Hotels Group; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel group in the United Arab Emirates seeks a Food & Beverage Host (In Room Dining) to ensure excellent guest service and efficient operation. Responsibilities include greeting guests, taking orders, and maintaining the quality of service standards. Preferred qualifications include a high school diploma, 1-3 years in a similar role, and good command of English. The position offers an opportunity to work in a prestigious hotel environment with a focus on customer satisfaction.

Qualifications

• 1-3 years of restaurant experience in a full-service outlet or similar setting.
• Strong understanding of hospitality standards.
• Knowledge of menu prices and upselling techniques.

Responsibilities

• Greet guests courteously and assist in seating.
• Take orders from food & beverage outlet menus.
• Ensure prompt and efficient service as per standards.
• Maintain cleanliness and condition of menus and equipment.

Skills

Excellent command of written and spoken English

Customer service skills

Education

High school diploma or equivalent

Hospitality diploma/degree from a recognized hospitality school

Tools

Alcohol awareness certification

Food service permit or valid health/food handler card

Job description

A luxury hotel group in the United Arab Emirates seeks a Food & Beverage Host (In Room Dining) to ensure excellent guest service and efficient operation. Responsibilities include greeting guests, taking orders, and maintaining the quality of service standards. Preferred qualifications include a high school diploma, 1-3 years in a similar role, and good command of English. The position offers an opportunity to work in a prestigious hotel environment with a focus on customer satisfaction.