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A global hospitality brand in Abu Dhabi is looking for a dedicated individual to design and conduct employee training. The successful candidate will develop learning strategies, prepare training materials, and assist in hiring and employee development. Candidates should have at least 1 year of experience in a similar role, along with strong communication and team collaboration skills. This is a great opportunity to enhance your career in a supportive environment.
Meet with managers, department and division heads to discuss staffing needs, recruitment needs, open requisitions, and required/desirable qualifications. Develop learning strategies and plans with management based upon deficiencies identified in a Needs Assessment. Design, develop, and produce training materials (e.g., facilitator/participant workbooks, manuals, brochures, job aids, posters). Prepare for training classes (e.g., materials setup, classes breakdown). Design and create interactive training in various formats. Conduct stand‑up training to groups of employees. Monitor and ensure departments are conducting safety training and orientation.
Assist management in hiring, training scheduling, evaluating, counseling, disciplining, motivating, and coaching employees. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Ensure adherence to quality expectations and standards. Stand, sit or walk for an extended period of time or for an entire work shift. Enter and locate work‑related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and the greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non‑discrimination on any protected basis including disability, veteran status or other basis protected by applicable law.