HR Assistant, ROW PXT MENA

Amazon; Abu Dhabi; On-site; AED 40,000 - 60,000; Full time

Job summary

A large multinational company in Abu Dhabi is seeking an HR Assistant. This hands-on role focuses on providing HR support, executing people initiatives, and enhancing HR processes. Responsibilities include responding to employee queries, ensuring documentation accuracy, and managing employee engagement programs. Ideal candidates should have experience in human resources and customer service, coupled with proficiency in Microsoft Office. This position offers a chance to contribute to a supportive workplace culture.

Qualifications

• 6 months of experience in human resources is essential.
• 6 months of customer service experience is required.
• Familiarity with Microsoft Office products and applications is mandatory.

Responsibilities

• Respond quickly and accurately to employee queries.
• Ensure employee documentation is complete and accurate.
• Lead process improvement initiatives and develop suggestions for improvements.

Skills

Human resources experience

Customer service experience

Proficiency in Microsoft Office

Education

High school or equivalent

Job description

The HR Assistant is a hands‑on role that provides HR support on site. The role is critical in executing people initiatives, providing great internal employee support and driving HR functional excellence and process improvement. They deliver answers to questions regarding a broad range of human resources benefits, payroll topics, and engagement. They manage cases, projects, and partner relationships with varying degrees of complexity while adhering to strict confidentiality standards. Work is performed within service level agreements.

Key responsibilities

• Respond quickly and accurately to employees’ queries.
• Ensure that employee documentation is complete and accurate.
• Act as a subject‑matter expert for on‑site people issues and elevate as appropriate.
• Serve as the primary owner responsible for supporting managers through attendance tracking.
• Partner with payroll teams to ensure accurate and timely payroll inputs.
• Provide training and guidance on policies, processes, and systems to customers and team members.
• Create and distribute standard communications and HR reports.
• Perform necessary deep dives on issues.
• Lead process improvement initiatives and develop suggestions for improvements to maximize the value of resources.
• Perform project tasks as directed.
• Manage overall employee engagement programs.
• Perform other duties and responsibilities as needed.

Qualifications

• 6 months of human resources experience.
• 6 months of customer service experience.
• 6 months of Microsoft Office products and applications experience.
• High school or equivalent.
• Experience in confidential environments.
• 1 year of human resources experience.
• 1 year of customer service experience.
• 1 year of Microsoft Office products and applications experience.

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