Housekeeping Supervisor

FAIRMONT; Ras Al Khaimah; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel chain in Ras al-Khaimah is seeking a Housekeeping Supervisor to lead daily operations, ensure cleanliness standards, and support staff training. Ideal candidates should have 2-3 years of experience in luxury hotels and excellent communication skills. This role offers a competitive salary and various employee benefits including meals and medical insurance.

Benefits

Competitive Salary

Duty Meals provided

Vacation tickets

Medical Insurance Provided

Qualifications

• Minimum 2–3 years of housekeeping experience in a luxury hotel, with at least 1 year in a supervisory capacity.
• Strong knowledge of housekeeping procedures, cleaning techniques, and hygiene standards.
• Excellent communication and interpersonal skills.
• Proficient in using housekeeping software.

Responsibilities

• Supervise daily operations of assigned guestroom floors and public areas.
• Conduct thorough inspections of guest rooms to ensure standards.
• Monitor and guide Room Attendants to maintain quality.
• Train, coach, and support housekeeping staff.

Skills

Housekeeping procedures

Cleaning techniques

Communication skills

Interpersonal skills

Attention to detail

Tools

Housekeeping software

Microsoft Office

Job description

Overview

Rixos Bab Al Bahr is a luxury hotel chain providing a traditional Turkish hospitality in an excellent manner. Changing the concept of a real luxury by giving a new meaning to the all-inclusive holiday concept through providing a unique experience.

Position Overview: The Housekeeping Supervisor is responsible for ensuring the highest standards of cleanliness, presentation, and guest service across assigned areas of the hotel. This role involves supervising Room Attendants conducting room and area inspections, and coordinating with various departments to ensure guest satisfaction and operational excellence.

Responsibilities

• Supervise daily operations of assigned guestroom floors and public areas.
• Conduct thorough inspections of guest rooms, corridors, pantries, and service areas to ensure adherence to brand standards.
• Monitor and guide Room Attendants and Housemen to maintain consistent quality and efficiency.
• Respond promptly to guest requests and ensure all preferences or special instructions are followed.
• Train, coach, and support housekeeping staff in their duties, including health, safety, and grooming standards.
• Ensure adequate stock levels of linen, amenities, and cleaning supplies are maintained.
• Report and follow up on maintenance issues or discrepancies in room status.
• Enforce proper use and care of housekeeping equipment and supplies.
• Coordinate with Front Office and Engineering for smooth room operations and maintenance follow-ups.
• Assist in planning staff schedules and daily task assignments.

Qualifications

• Minimum 2–3 years of housekeeping experience in a luxury hotel, with at least 1 year in a supervisory capacity.
• Strong knowledge of housekeeping procedures, cleaning techniques, and hygiene standards.
• Excellent communication and interpersonal skills.
• Proficient in using housekeeping software and basic Microsoft Office applications.
• High attention to detail and strong organizational skills.
• Fluency in English; additional languages are an asset.

Benefits

• Competitive Salary
• Duty Meals provided; breakfast/lunch/dinner/midnight meal + coffee breaks
• Vacation tickets /benefits provided by the hotel
• Medical Insurance Provided