Housekeeping Supervisor

Phoenix Recruitment; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel in Dubai is looking for a Housekeeping Supervisor to manage daily operations and the housekeeping team. The ideal candidate should have a formal hospitality qualification and at least 4 years of supervisory experience in a large hotel. Responsibilities include ensuring cleanliness standards, managing personnel, and addressing guest needs effectively. The role offers a competitive salary plus benefits including accommodation and medical insurance.

Benefits

Accommodation (single)

Medical insurance

Transportation

Meals on duty

Onboarding ticket

Qualifications

• Preferably 4+ years previous housekeeping supervisor experience in a large Hotel/Resort.
• Be alert and innovative.

Responsibilities

• Ensure day-to-day operations of the housekeeping department according to standards.
• Perform regular inspections of laundry, public areas, and lodges.
• Manage and support housekeeping personnel as required.
• Lead by example with appearance and personal hygiene.
• Maintain cleanliness, hygiene, and sanitation of all areas.
• Anticipate and respond to guest needs quickly and courteously.
• Ensure guest complaints are resolved swiftly.

Skills

Ability to coordinate & lead the housekeeping team

Attention to detail

Good computer and administration skills

Written and verbal communication skills

Ability to cope under pressure

Innovativeness

Education

Grade 12

Formal hospitality qualification

Job description

Luxury 5* Hotel in Dubai is looking for a Housekeeping Supervisor to assist on a day-to-day basis with all the responsibilities of the Housekeeping Department.

Duties

• Ensure that the day-to-day operations of the housekeeping department are carried out according to the standards of the company and as specified by senior management
• Perform regular inspections of laundry, public areas, and lodges
• Manage, support and assist housekeeping personnel as required
• To ensure that all housekeeping personnel are being briefed on their daily duties
• Lead by example with appearance and personal hygiene
• Ensure that the cleanliness, hygiene and sanitation of rooms and public areas
• Ensure that all repair and maintenance problems that need attention are reported
• Always maintain a positive attitude and a courteous and professional demeanour
• Anticipate and respond to all guest needs quickly, efficiently and courteously
• Ensure that any guest complaints are resolved quickly
• Ensure that monthly stock takes are carried out

Requirements

• Grade 12
• A formal hospitality qualification
• Preferably 4+ years previous housekeeping supervisor experience in a large Hotel / Resort
• Ability to coordinate & lead the housekeeping team
• Ability to motivate team
• Attention to detail
• Be alert and innovative
• Good computer and administration skills
• Ability to cope under pressure
• Written and verbal communication skills

Package on offer

• Basic Salary: AED2.2-3K / USD600-820.00 + service charge
• Accommodation (single), medical insurance, transportation, meals on duty, on boarding ticket are provided