Housekeeping Floor Supervisor

Accor Hotels; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A global hospitality company in Dubai seeks a Room Attendant Supervisor to oversee the cleanliness and maintenance of guest rooms and public areas. Responsibilities include conducting daily briefings, training staff, and maintaining effective relations among team members. Candidates should have at least 2 years of experience in a similar role within a reputable hotel. The position offers opportunities for development, employee benefits, and involvement in corporate social responsibility initiatives that impact the community positively.

Benefits

Employee benefit card with discounted rates

Learning programs through our Academies

Opportunities for career growth

Corporate Social Responsibility activities

Qualifications

• Minimum 2 years in a similar role within a 4-5 Star Hotel.

Responsibilities

• Conduct daily briefing for Room Attendants.
• Inspect guest rooms for cleanliness standards.
• Conduct on the job training for Room Attendants.
• Maintain effective employee relations.
• Ensure cleanliness and maintenance of guest areas.

Skills

Attention to detail

Team cooperation

Effective communication

Education

University Degree in any field

Job description

Job Description

• Conduct contention daily briefing for Room Attendants
• Conducts daily inspection of employee grooming.
• Inspects all guest rooms, corridors and pantries on a daily basis to ensure highest standard of cleanliness.
• Conducts on the job training for all Room Attendants.
• Maintains effective employee relations.
• Checks and maintains equipmentesha and machines used.
• Prepares job orders and co-ordinate with Engineering for follow up.
• Ensure special attention given to VIP rooms.
• Attends daily briefing with EKH/AEH in Housekeeping.
• Report any sick, irregular guest, and any stranger on guest corridors to the Housekeeper, Security Office immediately.
• Proper handover and take over of the incoming and out going shifts to be handled well.
• Report all Lost & Found items to Housekeeping.
• Prepare discrepancy report for the front office.
• Conduct fumigation for the rooms and floors.
• Follow up “ Do not Disturb” rooms.
• Prepare inventory for room linen.
• Notify Housekeeper any damage caused by guest.
• Check and follow all maintenance report If the work is incomplete.
• Waters and changes all flowers as per schedule requirement.
• Ensures that all flower arrangements look pleasant before the delivery to the rooms.
• While inspecting guest rooms and other area there should be eye for detail.
• Daily physical inspection of occupied, vacant and checkout rooms to be done at 1300 hours.
• Make sure maid trolleys are parked well in the guest corridors and while cleaning room the trolleys must be parked properly at the guestrenewed entrance.
• Monitor the Key Issue no. 3 / Entering/Leaving a guest’s room is followed by the room attendant.
• Be Responsible for the cleanliness, maintenance, property and hygiene of guest rooms, corridors and service areas.
• Oversee the work of PA attendant
• Handle all service matters to guests in the station
• Be responsible for supervising the activities of Room attendant.
• Check all check-out rooms and guest rooms
• Be fully aware of the Rixelence of theday
• Proper grooming at all times
• Show fullest cooperation and respect within the team and other departments
• Is aware of the daily activities and has product knowledge of all the hotel facilities

Qualifications

UniversityDegree in any field, Minimum 2 years in a similar role within a 4-5 Star Hotel.

Additional Information

What is in it for you:

• Employee benefit card offering discounted rates at Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21