Housekeeping Attendant

Hilton; Fujairah City; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality company in Fujairah is seeking a Housekeeping Attendant to manage housekeeping and laundry operations, ensuring high cleanliness standards and excellent guest service. The ideal candidate will have prior laundry experience and strong communication skills, working with a dedicated team to provide an exceptional experience for guests. This full-time role includes housing and additional benefits.

Benefits

Housing and additional benefits as per company policy

Qualifications

• Must embody guest-centric service and teamwork.
• Attention to detail and positive attitude are advantageous.

Responsibilities

• Support daily activities in Housekeeping and Laundry.
• Maintain high operational standards according to brand guidelines.
• Monitor team performance and provide excellent guest service.
• Manage employee scheduling and oversee laundry services.

Skills

Planning and organizational skills

Effective communication skills

Previous laundry experience

Interpersonal skills

Intermediate proficiency with computers

Commitment to high customer service standards

Exceptional cleanliness standards

Tools

Microsoft Office

Job description

A Housekeeping Attendant will support all Housekeeping and Laundry operations by addressing guest requests, analyzing each request, and delegating tasks among team members to ensure efficient and timely service, thereby providing an exceptional experience for our guests.

What will I be doing?

As a Housekeeping Attendant, you will support the Housekeeping and Laundry teams in managing daily activities, delegating tasks within the hotel to uphold the highest standards of cleanliness and service. Specific responsibilities include:

• Ensuring consistently high operational standards in Housekeeping and Laundry according to brand standards.
• Monitoring the appearance, standards, and performance of all team members, with an emphasis on training and teamwork.
• Providing excellent guest service.
• Collaborating on room availability and release for guest services, along with Floor Housekeeping Supervision.
• Managing departmental controls, such as employee scheduling, master key releases, and linen and uniform management.
• Checking guest information in CRM daily to meet guest preferences and requests promptly.
• Requesting flowers and embroidery for special occasions and linen embellishments.
• Managing monthly Lost and Found, donations, and uniform maintenance.
• Coordinating document and personnel traffic within the department, including daily linen releases.
• Handling guest laundry services, including clothing release and expense reporting.
• Replacing Laundry Attendants during absences, holidays, or days off.

What are we looking for?

A Hilton Housekeeping Attendant must embody guest-centric service and teamwork. Key qualities include:

• Planning and organizational skills
• Effective communication skills
• Previous laundry experience
• Interpersonal skills
• Intermediate proficiency with computers, including Microsoft Office
• Commitment to high customer service standards
• Exceptional cleanliness standards

Additional advantageous qualities include:

• Teamwork ability
• Attention to detail
• Positive attitude

What will it be like to work for Hilton?

Hilton is a leading global hospitality company offering a range of accommodations from luxury hotels to extended-stay suites. We are committed to providing exceptional guest experiences and fostering a team dedicated to our vision of "filling the earth with the light and warmth of hospitality." Our team members are at the heart of our success.

Work Locations

DoubleTree by Hilton Fujairah City

Schedule

Full-time

Brand

Doubletree by Hilton

Potential Benefits

Housing and additional benefits as per company policy

Job

Housekeeping and Laundry