Hotel Phone & Guest Services Associate

Radisson Hotel Group; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hotel management group in Dubai seeks a Telephone Operator to manage incoming calls professionally and support front office operations. The ideal candidate will have excellent communication skills, organizational abilities, and previous experience in a similar role. Join our team and be part of a company that values its employees and provides growth opportunities in the hospitality industry. We offer competitive perks and a supportive work environment.

Benefits

Exclusive global hotel rates

Career development opportunities

Diversity and inclusion initiatives

Qualifications

• Previous experience as a Telephone Operator.
• Pleasant, professional voice and demeanor.

Responsibilities

• Answer all incoming calls promptly and professionally.
• Provide information to guests regarding hotel services.
• Handle internal and external calls.
• Log and report any phone system faults.

Skills

Excellent communication and telephone etiquette skills

Fluent in English

Strong organizational and multitasking abilities

Basic computer skills

Job description

A leading hotel management group in Dubai seeks a Telephone Operator to manage incoming calls professionally and support front office operations. The ideal candidate will have excellent communication skills, organizational abilities, and previous experience in a similar role. Join our team and be part of a company that values its employees and provides growth opportunities in the hospitality industry. We offer competitive perks and a supportive work environment.