Hotel Cleanliness Supervisor FEMALE

Marriott Hotels Resorts; Dubai; On-site; AED 30,000 - 50,000; Full time

Job summary

An established industry player seeks a dedicated Housekeeping Manager to ensure high-quality standards in guest accommodations. This role involves inspecting cleaned rooms, coordinating with various departments, and managing staff effectively. The ideal candidate will have strong supervisory skills and a commitment to guest service excellence. Join a dynamic team that values diversity and fosters an inclusive environment, where your contributions will enhance the overall guest experience and uphold the company’s reputation for quality and service.

Qualifications

• 1+ year of related work experience in hospitality.
• 1+ year of supervisory experience in a similar role.

Responsibilities

• Inspect guest rooms and public areas to ensure quality standards.
• Assist management in hiring, training, and scheduling employees.
• Document and resolve issues with discrepant rooms.

Skills

Guest Service

Supervisory Skills

Communication

Problem Solving

Education

High School Diploma or G.E.D.

Job description

Description

POSITION SUMMARY

Inspect guest rooms, public areas, pool, etc., after being cleaned by Housekeeping to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update the status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to the next shift. Complete required paperwork.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees. Follow all company, safety, and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guest service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards.

Physical requirements include moving, lifting, carrying, and placing objects weighing less than or equal to 55 pounds without assistance, and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for extended periods across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in various formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: At least 1 year of supervisory experience.
• License or Certification: None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first environment. We are committed to nondiscrimination on any protected basis such as disability, veteran status, or any other basis covered under applicable law.

Required Experience

Manager