Hostess

21c Museum Hotels; Ras Al Khaimah; On-site; AED 60,000 - 120,000; Full time

Job summary

A renowned dining group in Ras Al Khaimah is looking for engaging Hostesses to create unforgettable first impressions. In this role, you will manage reservations, assist guests with inquiries, and maintain high service standards. Ideal candidates will have previous experience in high-end restaurants and excellent communication skills. Join us to be part of extraordinary dining experiences.

Qualifications

• Previous experience as a Hostess or Guest Relations Executive in a luxury or high-end restaurant preferred.
• Confident, well-groomed, and with a professional demeanor.
• Must be available to join immediately.

Responsibilities

• Welcome guests with a genuine smile and friendly attitude.
• Manage reservations and walk-ins efficiently.
• Assist with coordinating large bookings and special events.

Skills

Excellent communication skills

Interpersonal skills

Organizational abilities

Multitasking abilities

Fluency in English

Job description

Overview

RIKAS Group is behind some of the most acclaimed dining concepts in the region, combining culinary excellence with world-class hospitality. As we expand into Ras Al Khaimah with a new project, we are looking for professional and engaging Hostesses to be the face of our restaurant and create unforgettable first impressions for our guests.

Role Purpose

The Hostess will be the first and last point of contact for our guests, ensuring a warm welcome and a gracious farewell. This role is based in Ras Al Khaimah and requires a polished, professional, and guest-focused individual who can manage reservations, seating, and guest relations with ease.

Responsibilities

Guest Experience

• Welcome guests with a genuine smile and friendly attitude.

• Manage reservations and walk-ins efficiently, ensuring optimal seating flow.

• Escort guests to their tables and present menus when needed.

• Anticipate guest needs and provide assistance with inquiries or requests.

• Handle guest complaints or issues with tact and escalate when necessary.

Operational Duties

• Manage the reservation system and maintain accurate guest records.

• Communicate effectively with the service and kitchen teams regarding guest arrivals and special requests.

• Keep the reception area clean, organized, and aligned with RIKAS standards.

• Assist with coordinating large bookings, special events, and VIP guests.

Standards & Compliance

• Maintain professional grooming and appearance as per RIKAS standards.

• Follow all operational, hygiene, and safety policies.

• Act as a brand ambassador, showcasing the RIKAS spirit of hospitality at all times.

Qualifications

• Previous experience as a Hostess or Guest Relations Executive in a luxury or high-end restaurant preferred.

• Excellent communication and interpersonal skills.

• Confident, well-groomed, and with a professional demeanor.

• Strong organizational and multitasking abilities.

• Fluency in English is required; additional languages are a strong advantage.

• Ability to remain calm and personable under pressure.

• Must be available to join immediately in Ras Al Khaimah.

Additional Information

Be part of something extraordinary – join RIKAS Group and help us create unforgettable dining experiences in Ras Al Khaimah.