Head of Quick Commerce Store Ops

Careem; United Arab Emirates; Hybrid; AED 220,000 - 294,000; Full time

Job summary

A leading tech-driven logistics company in the Middle East is seeking a Store Operations Lead to manage Dark Stores within Quick Commerce operations. This role requires strong leadership, operational expertise, and a focus on performance. The ideal candidate will drive KPIs, oversee logistics, and lead multiple teams to deliver exceptional customer experience. Benefits include flexible work arrangements, healthcare access, and growth opportunities.

Benefits

Unlimited vacation days

Healthcare benefits

Fitness reimbursements

Remote work flexibility

Qualifications

• Experience in a multi-site leadership role is preferred.
• Strong analytical skills with a data-driven decision-making approach.
• Excellent proficiency in Excel/Google Sheets including advanced features.

Responsibilities

• Lead and develop Store Managers and their teams.
• Oversee operations including fulfillment, logistics, and inventory management.
• Drive operational KPIs for performance and efficiency.

Skills

Team management and leadership

Analytical and problem-solving skills

Data skills (Excel/Google Sheets)

Communication and collaboration

Adaptability and resilience

Education

3–5 years of experience in E-commerce, Quick Commerce, or Retail Operations

Tools

SQL

ERP/WMS systems

Job description

A leading tech-driven logistics company in the Middle East is seeking a Store Operations Lead to manage Dark Stores within Quick Commerce operations. This role requires strong leadership, operational expertise, and a focus on performance. The ideal candidate will drive KPIs, oversee logistics, and lead multiple teams to deliver exceptional customer experience. Benefits include flexible work arrangements, healthcare access, and growth opportunities.