Guest Experience Bell Attendant — Welcome & Luggage Concierge

Mövenpick Hotels & Resorts; Ras Al Khaimah; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hotel resort in Ras Al Khaimah is seeking a Bell Attendant to provide exceptional guest service. In this role, you will be responsible for delivering luggage and items promptly, orienting guests in their rooms, and maintaining a welcoming presence in the lobby. Ideal candidates will have at least 2 years of experience in a similar role, excellent communication skills, and a service-focused attitude. This position offers opportunities for personal and professional growth within the hospitality industry.

Qualifications

• Customer related experience is an asset.
• At least 2 years experience as a Bell Attendant in Front Office.
• Professional presentation is required.

Responsibilities

• Deliver guests' luggage and messages promptly.
• Provide personalized room orientation to guests.
• Maintain presence in the lobby, offering exceptional service.

Skills

Service focused personality

Excellent communication skills

Ability to work well under pressure

Teamwork

Job description

A leading hotel resort in Ras Al Khaimah is seeking a Bell Attendant to provide exceptional guest service. In this role, you will be responsible for delivering luggage and items promptly, orienting guests in their rooms, and maintaining a welcoming presence in the lobby. Ideal candidates will have at least 2 years of experience in a similar role, excellent communication skills, and a service-focused attitude. This position offers opportunities for personal and professional growth within the hospitality industry.