Groups & Events Experience Lead

Marriott Hotels Resorts; Dubai; On-site; AED 60,000 - 75,000; Full time

Job summary

A leading hospitality company is seeking a dedicated individual to enhance guest experiences by efficiently resolving calls and requests while promoting loyalty programs. The role emphasizes guest service and requires at least 2 years of related experience. Candidates should possess strong communication skills and a high school diploma. Join a team that values diversity and equal opportunity in a dynamic hospitality environment.

Qualifications

• Minimum 2 years of related work experience.
• No supervisory experience required.

Responsibilities

• Resolve guest calls and requests efficiently.
• Assist in training and motivating staff.
• Maintain professionalism and confidentiality.

Skills

Sales techniques

Guest service

Communication skills

Team collaboration

Education

High school diploma or G.E.D. equivalent

Job description

A leading hospitality company is seeking a dedicated individual to enhance guest experiences by efficiently resolving calls and requests while promoting loyalty programs. The role emphasizes guest service and requires at least 2 years of related experience. Candidates should possess strong communication skills and a high school diploma. Join a team that values diversity and equal opportunity in a dynamic hospitality environment.