General Practitioner

NMC; Dubai; On-site; AED 200,000 - 300,000; Full time

Job summary

A healthcare organization in Dubai is seeking a candidate to manage client relationships and ensure high-quality service delivery. The role involves understanding client needs, building team spirit, and addressing complaints effectively. The ideal candidate will have a proactive approach to problem-solving, communicate clearly with clients, and contribute positively to the team's performance. If you thrive in a collaborative environment and are dedicated to enhancing the client experience, this could be a perfect opportunity for you.

Responsibilities

• Identifies and understands client needs.
• Builds and shares knowledge to deliver expert service.
• Responds to client complaints effectively.
• Keeps clients updated with accurate information.
• Delivers a positive client experience.
• Completes tasks following procedures and guidelines.
• Performs tasks accurately to minimize errors.
• Reports non-compliance constructively.
• Evaluates quality of work and provides feedback.
• Delivers work outputs with high energy and pace.
• Aligns behaviour to support team goals.
• Shares viewpoints and seeks input from others.
• Clarifies own role and responsibilities.
• Respects individual differences.
• Builds a positive team spirit.

Job description

Specific Responsibilities for this Role

• Identifies and understands the needs and expectations of clients in a professional manner, and shares with relevant team members.
• Continuously builds and shares knowledge to deliver expert service within own scope of work, drawing on expertise of others as needed, and shares knowledge.
• Responds to client complaints in a timely and effective manner and provides feedback on progress.
• Keeps clients up to date with relevant and accurate information and involves them in decisions that affects them.
• Focuses on consistently delivering a positive client experience.
• Completes tasks in accordance with set procedures and guidelines.
• Takes care to perform all tasks precisely and accurately to minimise errors.
• Identifies and reports non-compliance to relevant stakeholders, constructively.
• Continuously evaluates quality of own work and provides feedback on progress.
• Delivers on work outputs with high level of energy, focussed effort and pace.
• Aligns individual behaviour to support and meet team goals.
• Proactively and respectfully shares all relevant viewpoints with others and seeks their input.
• Clarifies and understands own role and responsibilities within the team.
• Recognises, appreciates, and respects individual differences.
• Actively participates and builds a positive team spirit.