Front Desk Agent

Swiss Connect Solutions; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A prestigious heritage hotel in Dubai is seeking a highly motivated Front Office Receptionist to create a positive first impression for guests. Responsibilities include greeting clients, managing reservations, and assisting with inquiries. The role demands strong organizational and customer service skills, along with fluency in English. Benefits include salary, accommodation, meals, transportation, and medical insurance.

Benefits

Free accommodation

Free meals

Transportation

Visa & medical insurance

Qualifications

• Previous experience in a front office or customer service role preferred.
• Strong organizational and time management abilities.
• Professional appearance and demeanor.

Responsibilities

• Greet and welcome clients and visitors professionally.
• Answer phone calls and assist guests with inquiries.
• Manage reservations for hotel and restaurant bookings.
• Handle check-in and check-out procedures.
• Collaborate with other departments for smooth operations.

Skills

Customer service

Time management

Organizational skills

Fluency in English

Microsoft Office proficiency

Job description

We are seeking a highly motivated and organized Front Office Receptionist to join a prestigious heritage hotel located in one of Dubai's most iconic waterfront destinations. As the first point of contact, the Front Office plays a crucial role in creating a positive and professional first impression for clients and visitors.

Responsibilities

• Greet and welcome clients and visitors in a friendly and professional manner
• Answer phone calls, respond to emails, and assist guests with inquiries
• Manage reservations for both hotel and accommodation and restaurant bookings
• Handle check-in and check-out procedures e
• Assist with administrative tasks such as data entry, filing, and document preparation
• Collaborate with other departments to ensure smooth office operations

Requirements

• Previous experience in a front office or customer service role preferred
• Strong organizational and time management abilities
• Proficient in Microsoft Office and other basic computer skills
• Professional appearance and demeanor
• Fluency in English (additional languages are a plus)
  

Salary & Benefits

Salary: AED1,800
Free accommodation
Free meals
Transportation
Visa & medical insurance