The Franchise Manager will lead franchise business development, focusing on acquiring new franchise partners and managing existing ones to achieve brand growth and profitability. This role requires strong commercial acumen, negotiation skills, and operational understanding of restaurant business performance.
The position ensures alignment of franchise operations with Group standards, profitability targets, and strategic objectives.
Job Responsibilities:
- 1. ldentify, evaluate, and recruit potential franchise partners aligned with the Company's strategic growth objectives.
- 2. Develop and execute franchise sales plans to expand the brand's footprint locally and internationally.
- 3. Prepare and deliver detailed franchise proposals, presentations, and investment documents tailored to potential investors,
- 4. Conduct market research, feasibility studies, and financial modelling to assess franchise opportunities.
- 5. Lead negotiations with prospective franchisees and collaborate with legal and finance teams to finalize franchise agreements.
- 6. Represent the company at trade fairs, exhibitions, and industry networking events to promote franchise opportunities.
- 7. Manage the full onboarding process for new franchisees, including site selection, design and layout coordination, brand orientation, procurement planning, and operational setup.
- 8. Ensure all franchise partners adhere to Company standards for restaurant design, equipment, and service excellence.
- 9. Provide ongoing training and operational guidance to new and existing franchisees.
- 10. Collaborate with the operations, marketing, and supply chain teams to ensure seamless restaurant openings and consistent business support.
- 11. Monitor and evaluate franchisee operations to ensure compliance with brand standards, SOPs, and customer experience expectations.
- 12. Review franchisees' P&L- reports, identify performance gaps, and recommend corrective actions to improve profitability.
- 13. Conduct periodic operational audits and compliance checks to safeguard brand integrity.
- 14. Ensure timely renewal and updating of all franchise-related contracts and legal documentation.
- 15. Monitor compliance with UAE laws, regulatory requirements, and internal Company policies.
- 15. Act as the primary point of contact for all franchise partners, maintaining regular communication and strong business relationships.
- 17. Support franchisees in marketing, promotions, and local brand activation to drive sales growth.
- 18. Provide continuous mentorship and guidance to franchise partners to enhance operational efficiency and customer satisfaction.
- 19. Coordinate with finance for royalty management, fee collection, and reconciliation of franchise-related financial obligations.
- 20. Organize and l€!ad franchise review meetings to evaluate performance, share updates, and plan future growth.
Qualifications:
- Bachelor's or Master's degree in Business Administration, Marketing & or Hospitality Management.
- Minimum 8-10 years of experience in franchise management or business development within the F&B industry.
- Strong commercial acumen and experience in franchise sales, operations, and business relationship management.
- ln-depth understanding of restaurant operations, P&L analysis, and profitability management.
- Excellent communication, presentation, and negotiation skills.
- Strong leadership and team development capabilities.
- Proficient in MS Office, CRM, and ERP systems.
- Salary : Max: AED25K Depends On Experience + Other Benefits as per UAE Law.
- Ability to travel within and outside the UAE as required.